Demo

Store Manager — San Francisco

Modern Citizen
San Francisco, CA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/20/2025

Modern Citizen is a destination for considered fashion with a luxury sensibility — made versatile, accessible, and modern.  Our brand’s hallmark is a refined perspective and elevated aesthetic, paired back to a thoughtful price point balancing quality and accessibility.

We’re digitally native and are utilizing the efficiencies of a direct-to-consumer business model to build a distinctive, beautiful brand — and a best-in-class next generation retailer.  We’re incredibly passionate about our community of customers and the brand we’re building.  We believe that a successful company starts with a strong and empowered team that shares a growth mindset and an appreciation for details.

DESCRIPTION

The San Francisco Store Manager oversees all retail store operations at the store, facilitating a best-in-class customer experience.  You will report to the Co-CEO / Co-Founder and play a key role in growing the Modern Citizen business and sharing our brand story with new and existing customers.  This role requires excellent organizational, managerial, and clienteling skills.

ROLES RESPONSIBILITIES

  • Train and lead the sales team on the retail floor, including maintenance of the store training manual
  • Coach, support, and motivate the store team, helping them achieve individual and store-wide goals
  • Recruit and hire new store team members proactively
  • Interact with customers at the store for an average of 28 hours / week
  • Open and / or close the store a minimum of 3 times per week
  • Work 5 days per week including at least 1 weekend day per week (Saturday and / or Sunday)
  • Partner closely with Modern Citizen’s management team to forecast and deliver financial results, which includes managing the P&L for your store
  • Grow our local community through store events and clienteling programs
  • Unpack and intake boxes of inventory (boxes can weigh up to 30 lbs)

BACKGROUND EXPERIENCE

  • Bachelor’s degree; 5 years experience working in retail sales management
  • Excellent people management skills including hiring and development
  • Passion for fashion and styling with knowledge and empathy for our core customer
  • Commitment to growing and fostering our customer base
  • Best-in-class leadership abilities, including data-driven decision-making and the ability to inspire
  • Highly reliable and accountable for all decisions and results
  • Eager and open to giving and receiving feedback; open to learning
  • Skilled at multitasking and extremely organized, whether managing the store team’s schedules or keeping the front and back of the store neat and organized
  • Excellent interpersonal and written communication skills, especially as it relates to interacting with customers in person as well as through text, email, and phone
  • Experience working at an early-stage company is a plus
  • CULTURE SOFT SKILLS

  • Responsible Mindset - Maintains a positive mindset and attitude when facing adversity, is accountable for individual ownership of all situations, and proactively seeks out solutions and action steps for everything in your control
  • Kindness - No matter how stressful the day or the task, always acts from a place of kindness and compassion
  • Self-Starter - Is comfortable navigating ambiguity with thoughtful, forward-thinking decision making
  • Curiosity - Shows a hunger for knowledge, problem solving, and efficiency
  • Resourcefulness - Willing to figure things out and do the unglamorous tasks that help grow the company
  • Urgency - Understands what requires swift action and acts accordingly
  • Prioritization - Thinks like a business owner and relentlessly prioritizes based on impact to the business
  • Flexibility - Able to adjust with the ever-changing priorities that come with running and maintaining a business
  • COMPENSATION PERKS

  • 70K - $80K a nnual salary (pending experience); bonus eligible
  • Full-time position
  • Full benefits, including Medical, Dental, and Vision coverage
  • Employee discount
  • Mission-driven company
  • Salary : $70,000 - $80,000

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    Job openings at Modern Citizen

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    Company Description Modern Citizen, located in New York, NY, is a fashion brand that offers versatile, accessible, and m...

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