Facilities Account Coordinator

Modern Construction Services – Facilities Account Coordinator

Opportunities for advancement in our growing company!

Summary:

The Facilities Account Coordinator will support the Facilities Maintenance Department, assisting in managing client and vendor relationships and work order projects. Position requires a positive attitude, a smile in your voice and a willingness to help. This role is ideal for individuals looking to start a career in Facilities and Construction project management, offering opportunities for growth and advancement within the organization.

Responsibilities:

- Assist in maintaining communication with clients and vendors, provide updates, and respond to inquiries.

- Help with the preparation and processing of documents and managing vendor/subcontractor schedules.

- Support the management of client accounts, including tracking quotes, invoices, and preparing reports.

- Assist in addressing client issues and coordinating with internal teams to find solutions.

- Help to identify and understand client and vendor urgent facilities maintenance needs.

- Respond to service-related requests, resolve issues and promote the company brand.

- Make outbound calls to schedule service and routine maintenance calls.

- Be professional and establish client and vendor rapport, building positive relationships.

- Adhere to the company’s plan for resolving work orders quickly and favorably.

- Maintain and update customer database with complete and accurate information.

Qualifications:

- Strong verbal and written communication skills to interact with clients, vendors, and team members.

- Ability to manage multiple tasks and prioritize effectively.

- Provide a high level of service to clients and vendors to maintain satisfaction.

- Work well with colleagues to achieve common goals.

- IT and computer competent; good data entry skills and proficient with phone systems.

- Strong verbal, written and listening skills.

- Personality that blends well with a fast-paced, goal-driven environment.

- Highly motivated, flexible and great attitude on life.

Minimal Education and Experience:

- Familiarity with computer desktop environment, telephone systems, and data entry.

- Ideal for recent graduate of an accredited program in Business, Accounting, Marketing, or related.

- High school or GED equivalent.

Physical Demands:

This role requires operating in a climate-controlled, office environment utilizing standard office equipment (computers, printers, copiers, filing cabinets) and the ability to pick up and move up to 25lbs of supplies and equipment.

What we have to offer:

- Rapid growth potential

- Responsive and supportive management team

- Flexible work options

- Full benefit package including health, vision, dental, 401k, PTO

- Positive corporate culture that believes in winning as a team

- Opportunities for management and crossover training

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $24 - $26