What are the responsibilities and job description for the Director of Sales position at MODERN DISPOSAL SERVICES.?
Job Description
Job Description
Title : Director of Sales Reports to : Chief Executive Officer
Direct Reports : All Western NY Regionally based Sales Representatives
Position Summary
The Director of Sales will have primary responsibility to provide sales team leadership and oversight for team members that interface with Modern’s extensive regional Western NY commercial and municipal client base. Collaborating with Modern’s Business and Operational team leaders, the Director of Sales will help to set the strategic direction for customer retention and customer acquisition at Modern. The position is responsible for sales processes, value functions (e.g., pricing models and pricing reviews) and coordination of customer solutions. The Director will seek to optimize the sales process through a mix of external and inside sales practices that maximize organizational profitability and help drive customer retention and satisfaction.
Essential Responsibilities
- Develop and coach direct reports, sets clear expectations and manage the results of the team.
- With input and consideration from other organizational disciplines, plan, develop, organize, implement, direct, and evaluate the organization's sales strategy.
- Develop, manage, and monitor Key Performance Indicators (KPIs) to gauge effectiveness of all sales functions, focusing on efficiency and customer retention.
- Drive profitable growth through the development of the Sales Team, sales processes and procedures, and management of sales talent.
- Ensure full utilization of the company’s customer management tools and resources.
- Manage contract administration to ensure the company is meeting all agreed provisions of all contracts and effectively manages renewals and extensions.
- Develop and manage a customer solutions model to integrate customers with the company, and foster long term relationships focused on revenue growth, profitability, and sustainability.
- Manage the usage of sales management tools across all areas of sales to ensure proper reporting of leads, closures, profitability, growth, and financials for the company.
- Assist in the creation of marketing and advertising collateral to create brand awareness and strong brand presence in current and future markets.
- Participate in the development of the corporation's plans and programs as a strategic partner to operations and customer service.
- Conduct market research and interpret results into actionable directives.
- Other job duties as assigned.
The statements herein intend to describe the general nature and level of work performed by employees and should not be interpreted as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
Supervisory Responsibilities
Education and Experience
Demonstrated skills and abilities