What are the responsibilities and job description for the Mortgage Loan Officer position at Modern Mortgage, LLC?
MORTGAGE LOAN OFFICER
It’s an extreme time in the mortgage industry. Elevated rates, industry changes, and shaky consumer confidence have most independent mortgage banks stalled and afraid, holding their breath and hoping things get better. Things aren't going to get better...for them. In contrast, Modern Mortgage believes NOW is the time to take decisive action and to lean into furthering our very clear vision. We seek to change the way people think about mortgages. Instead of a source of stress and confusion, we want clients to see the mortgage process as an opportunity – a stepping stone toward building financial stability and achieving personal milestones.
Achieving that, of course, requires an incredible team of talented mortgage advisors who support each client with clear, honest, and consultative support. We are looking to grow our team of loan officers who fit that profile and who are excited about the opportunity to step into maintaining and growing our existing agent partnerships and company-provided business.
IS IT YOU?
Are you feeling strained by lack of consistency and perceived lack of control in your business? Exhausted by schmoozing to develop fleeting partner relationships? Losing countless opportunities because your rates are on the high side of the spectrum?
Do you work to build trust through transparency and demonstrated expertise? Do you believe your role is not just to facilitate a loan but also to be a trusted partner who supports clients in making smart, strategic decisions? Maybe you have built several solid business partnerships but would benefit significantly from tapping into a deep pool of company-provided relationships and highly reliable and high-quality leads. Our unique business model allows LOs to serve, not sell, and to be exceptional at handling partner referrals, engaging with clients, identifying solutions, and executing with excellence.
If you’re nodding along that this sounds like who you are and what you might need, read on...
WHO WE ARE
Modern Mortgage is a young mortgage banking company with a strong identity and incredible reputation. Our “why” is rooted in empowering people through what’s often seen as a daunting process. We believe a mortgage isn’t just a loan; it’s a strategic step towards a bigger life goal. Serving others in taking that step is an incredible privilege.
The pursuit of excellence is in our bones. We know that we can serve our clients and partners much better when we tackle things together as a team. We’re honest and down-to-earth. And we’re pretty funny, too. We are beyond ready for and committed to the growth that’s to come in our next chapter, but we can’t get as far as fast without YOU.
YOU AND THIS POSITION
You’re a proactive people person. Your intuitive and approachable communication style allows you to connect easily with just about everyone. You love solving problems and checking boxes, but you do it in a way that honors the uniqueness of the humans your work involves and impacts.
You believe fervently that client experience is everything and that it is best driven by thoroughness and precision. You move quickly and efficiently, are decisive, and operate at your best when you’re juggling a variety of tasks. You are detailed, accurate, and analytical, while keeping sight of the big picture and the highest impact uses of time.
You have substantial experience in the mortgage business and, importantly, you believe that buying a home, investing in real estate, and refinancing aren’t just financial transactions – they are critical steps toward long-term goals and financial security. And yet, you’re handcuffed by old thinking and tired leadership...or by the cycle of creating and recreating agent relationships...or by higher-than-market rates. Maybe even all of the above.
You need a team that has established deep, successful partnerships and that puts people first. You need a crew that’s enthusiastically rowing in the same direction, navigating change with realism and action, and that wants you to grow with them for a long time to come. It's time to start a new chapter, a chapter in which you’ll be empowered to serve people in the way you were born to do.
That’s who you are. Now, what will you DO?
- Build and maintain relationships with agent partners to whom you are introduced (as well as your own existing and future partners, of course)
- Oversee all client interactions and guidance through the loan process, communicating thoroughly, proactively, and strategically with clients, agent partners, and internal teams
- Complete income reviews and calculations and credit evaluations
- Provide payment estimates and strategic scenarios to clients and agent partners to support home searches and offers
- Provide loan structuring and problem solving to align loan parameters with client goals; collaborate with processing team to ensure a smooth loan process
- Ensure loans are originated and completed in accordance with all regulatory and company guidelines
- Successfully leverage provided systems and tools (internal systems and processes, CRM, LOS, Adobe, Microsoft Office suite)
- Monitor provided past client database for impactful refinance opportunities and present opportunities and options to clients
- Attend closings
- Execute thoughtful touches to elevate client and partner experience (handwritten notes, thank you gifts, etc.)
- Attend company and industry events
What qualifications do you have?
- Proven experience (ideally 3 years) as a loan officer and/or highly independent loan officer assistant, including deep understanding of conventional, FHA, and VA loans and related guidelines
- Existing NMLS license
- Proven experience independently addressing and resolving problems promptly and efficiently, anticipating and mitigating potential challenges
- Strong organizational and time management skills
- Excellent written and verbal communication and interpersonal abilities
- Ability to move with both speed and thoroughness
- Ability to prioritize effectively, work efficiently, juggle multiple tasks simultaneously, and adapt to changing priorities
- Experience handling sensitive and confidential information with discretion
- Expertise in Microsoft Office suite
- Experience with Arive LOS and/or Jungo CRM a plus
- Location in Colorado (seeking candidates in both the Denver metro and Colorado Springs areas)
- Comfort with hybrid position, including in-person time requirement (partial time in-office, as well as at closings, meetings, and company events) and flexibility to work remotely a portion of the time
Okay, that's who you are and what you'll do, let's talk about how much you'll make.
- Compensation will include a volume-based commission model, with different commission rate categories for company-provided leads and self-sourced business. You also will be eligible for a quarterly bonus structure.
- Anticipated income is $100,000-300,000 , depending on your production results and volume of your own business generated.
WHAT’S NEXT?
If you see yourself in our description, we’d love to speak with you!
The first part of our hiring process will leverage tools from our affiliate company, Colorado Home Realty, so don’t be surprised to see their name throughout this next step. Visit https://go.apply.ci/s/5390150000 to start the process. We can’t wait to learn more about you!
Job Type: Full-time
Pay: $100,000.00 - $300,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
- Commission only
Ability to Commute:
- Littleton, CO 80120 (Required)
Work Location: Hybrid remote in Littleton, CO 80120
Salary : $100,000 - $300,000