What are the responsibilities and job description for the Medical Front Desk Receptionist position at Modern Spine Institute?
Job Overview:
We are seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. The ideal candidate will have experience in a orthopedic office setting and possess strong organizational and communication skills.
Duties:
- Greet and welcome patients with a warm and friendly demeanor
- Answer incoming phone calls and direct them to the appropriate staff members
- Schedule appointments and maintain the office calendar
- File and maintain patient records in an organized manner
- Utilize computerized systems for data entry, appointment scheduling, and other administrative tasks
- Proofread documents and correspondence for accuracy
- Assist with order entry and inventory management
- Perform general office management duties, such as ordering supplies and maintaining cleanliness
Skills:
- Proficient in using phone systems to handle incoming calls
- Strong computer skills, including proficiency in Microsoft Office Suite
- Excellent proofreading skills with attention to detail
- Ability to transcribe information accurately
- Strong organizational skills with the ability to multitask effectively
- Excellent verbal and written communication skills
This is a full-time position offering competitive pay. If you are looking for an opportunity to contribute to a dynamic team while providing exceptional customer service, we encourage you to apply.
Qualifications
- Proven experience in medical administrative support and front desk operations
- Strong organizational and communication skills
- Proficiency in Microsoft Office and EHR systems (e.g., Epic, Meditech)
- Familiarity with medical terminology, HIPAA regulations, and CPT coding
- Excellent patient service skills and ability to handle multi-line phone systems
- Experience with medical records management and clerical tasks
- Must be bilingual in Spanish & English
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Medical Specialty:
- Orthopedics
- Podiatry
- Sports Medicine
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $25 - $30