What are the responsibilities and job description for the Front Desk Representative position at Modern Technology Solutions, Inc.?
Overview
Own Your Future.
Modern Technology Solutions, Inc. (MTSI) is seeking a Front Desk Representative.
Why is MTSI known as a Great Place to Work?
- Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security.
- Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry.
- 100% Employee Ownership: we have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year.
- Great Benefits - Most Full-Time Staff Are Eligible for:
- Starting PTO accrual of 20 days PTO/year 10 holidays/year
- Flexible schedules
- 6% 401k match with immediate vesting
- Semi-annual bonus eligibility (July and December)
- Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement account
- Up to $10,000 in annual tuition reimbursement
- Other company funded benefits, like life and disability insurance
- Optional zero deductible Blue Cross/Blue Shield health insurance plan
- Track Record of Success: We have grown every year since our founding in 1993
Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance.
MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide.
For more information about MTSI, please visit www.mtsi-va.com.
Responsibilities
As a Front Desk Representative with MTSI, you will be responsible for:
- Maintain professional and welcoming front desk & lobby area
- Screen visitors before allowing access to building, notify appropriate persons)
- Maintain visitor log
- Escort visitors within the facility
- Order supplies, maintaining office equipment, and ensuring a clean and organized workspace.
- Maintain databases, spreadsheets, and other records.
- Answer phone calls and direct calls to the appropriate employee
- Drafting correspondences or messages
- Receive packages and shipments
- Collect and distribute mail daily
- Track inventory and reorder supplies – office supplies as well as kitchen necessities
- Assist with planning and execution of work lunches and events
- Assist with conference center events
- Drafting correspondences or messages
Qualifications
Requirements:
- Great customer service and communication skills
- Fast learner and can-do attitude
- Professional appearance and attitude
- Proficient computer skills
- Ability to work under pressure during busy times
- Ability to work with little or no supervision, self-motivated with attention to detail
Qualifications:
- High School or equivalent
- Excellent phone and in-person communication skills
- Customer service: 10 years (Preferred)
- U.S. Citizenship is required for this position.
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Salary : $10,000
