What are the responsibilities and job description for the PC Services Technical Support Intern position at Modern Woodmen?
Do you consider yourself a motivated problem solver who enjoys working with computers? If so, Modern Woodmen is seeking a Computer Science or Information Systems student who is looking to gain hands on work experience as an PC Services Technical Support Intern for the summer of 2025. You will work directly with our Technical Support Admins to assist with support for the IT Help Desk gaining valuable knowledge on troubleshooting and resolving issues related to hardware, software, and other peripheral equipment.
Modern Woodmen of America is the nation’s third largest fraternal benefit society with assets over $17B. Fraternal benefit societies are unique membership organizations with peculiar names that pair the “member owned” characteristic of a mutual insurance company with the “social mission” characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation’s most effective volunteer networks.
Responsibilities :
Work Directly with our Technical Support Admins assisting them with end user support.
Gain valuable knowledge on how to troubleshoot and resolve many issues involving hardware, software, and other equipment.
What we need :
Student pursuing a bachelor’s degree in computer science or information systems.
Can-do attitude and team player.
Detail-oriented.
Be prepared to assist the PC Services area with a variety of tasks.
What we offer :
Internship program information : Modern Woodmen’s summer internships are ideal for current college students interested in exploring the financial services industry. The program offers an opportunity for students to gain real-life work experience related to their studies while connecting with a mentor in their field.
Pay : The hourly pay for this position is $19.00. The specific rate will depend on the successful candidate’s education and prior experience.
Work Arrangements : This is a full-time, 11-week office-focused summer internship position : 37.5 hours per week (7.5 hours per day), Monday- Friday, with flexible start time between 7 : 00AM-9 : 00AM. Office focused positions work on-site due to the nature of the work and have limited remote days. Anticipated internship duration : late May-mid August.
Stability : Modern Woodmen has been Modern Since 1883SM and exists for our members. We make long-term decisions that provide stability to our employees, financial representatives, and members.
Respect for Personal Time : We offer vacation, flexible start time between 7 : 00AM and 9 : 00AM, and paid holidays.
Great Culture : We build strong working relationships across our organization through collaborative work and volunteer opportunities.
A Beautiful Office : Enjoy a beautiful view! Our home office, located in downtown Rock Island, IL, has a lovely plaza overlooking the Mississippi River.
On-site café : Our employees can purchase a variety of breakfast, lunch, and beverage options at Café 1883.
A Thriving Local Community : Not from the Quad Cities and hesitant to consider relocation? Give it some thought. The Quad Cities offers an idyllic Midwestern lifestyle along the mighty Mississippi and consistently ranks at the top of the list for quality of life and cost of living. It’s home to more than our share of artists, festivals, and fun in every season.
Internship Benefits :
Paid vacation
Paid holidays
Modern Woodmen is an equal opportunity employer. Modern Woodmen is committed to providing a respectful environment where each person’s diverse opinions, attitudes, attributes, and feelings are respected.
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