Senior Account Manager

Who We Are
MODintelechy (mod-in-tel-uh-key), inspired by the Greek concept of transforming potential into reality, is a B2B professional services firm that bridges strategy and execution to unlock revenue growth across the customer lifecycle. We specialize in data-driven, modern, and transformative digital initiatives that optimize existing technology ecosystems for mid-market and enterprise organizations, delivering exceptional customer experiences. 

Based in Austin, Texas, our full-service agency integrates experts in sales, marketing, technology, data, and creative fields to develop comprehensive digital programs. By optimizing the customer journey from engagement to retention, we drive consistent growth and long-term revenue success. 
 

What We're Looking For
MOD is looking for a Senior Account Manager with 5-7 yrs of client-facing experience in the B2B and MarTech space who will lead the way to innovative solutions and advocate for the client daily.

The Senior AM will lead strategy, creative/production, and demand generation teams to develop and implement strategic integrated B2B marketing plans and strategies for one to multiple strategic accounts. The right person would possess critical attributes such as exceptional communication skills, unwavering attention to detail, and an innate desire for cross-departmental teamwork and project completion.

The preferred location is Austin, TX / but the role is remote and optional outside TX in select states.

Responsibilities:

• Build and develop effective relationships with clients, their partners, and customers and provide strategic and tactical counsel to executive-level contacts.
• Identify and diagnose challenges and barriers to success by proactively solutioning.
• Be the agency’s expert on a given client and business capability by understanding the client’s product(s), goals, organization, stakeholders, business issues, market, competition, and marketing efforts.
• Lead and actively participate in the team's ideation, brainstorming, and creative thinking processes. Share in-depth client and industry knowledge and insight to support and challenge the creative process.
• Effectively manage activity/projects/meetings with clients on a day-to-day basis, including delivery of project requirements, strategies, updates, new projects, etc. 
• Interpret client briefs and establish project requirements, roles, responsibilities, priorities, & deadlines and align internally and with clients.
• Drive approach and scope development and lead pricing and contract conversations.
• Prepare internal project briefs based on scopes and lead kickoffs to help onboard teams.
• Identify and pursue cross-account/practice business opportunities.
• Ensure team members are accountable for results and meet desired deliverables, quality standards, and domain knowledge.
• Hold the team accountable for demonstrating agency values.
• Collaborate with the agency project management team to ensure resource allocation across the team, including staffing, hiring, and onboarding of new talent (internal or contractors).
• Monitor and evaluate campaign effectiveness and proactively provide results to clients for continuous improvement. Supports identification of critical insights and recommendations based on program data.

Requirements

• 5 years of agency experience managing clients in a B2B digital or consulting agency environment or equivalent client-side marketing experience
• Proven ability to manage relationships with brands as well as project delivery
• Coordination of marketing automation /email marketing experience required
• Knowledge and confidence with marketing technology, including Marketo, Salesforce, and other marketing automation platforms such as Eloqua, Pardot, and HubSpot (although direct work within all of these technology instances is not required)
• Experience with Adobe (Adobe Target, Adobe Experience Manager, etc.) and CDPs is a huge plus!
• Excellent understanding of integrated digital marketing
• Experience with renewal or subscription marketing preferred
• Excellent skills in resource management

Up to 20% travel may be required by client and business development needs

Benefits & Perks

• Health & Vision Insurance
• Life and AD&D Insurance
• 15 days of PTO
• Quarterly Wellness Days Off & Birthdays Off
• Client Referral Bonus Program
• Employee Assistance Program
• and more!

Salary Range

• $100-115k

We're People First.

MODintelechy is an Equal Opportunity Employer. MODintelechy practices equal employment opportunity in all employment decisions without regard to race, religion, national origin, age, sex, sexual orientation, disability, gender or gender non-conforming identification, or any other characteristic or status protected by federal, state, or local laws.

Salary : $100,000 - $115,000