Receptionist

Description

Who We Are:

Modula is the leading US manufacturer of vertical lift modules (VLM) and automated storage and retrieval systems. Modula US has Manufacturing plants in Dayton, OH and Lewiston, ME, and remote locations throughout the US. Our corporate global headquarters is in Italy with many locations around the globe. Modula’s goal is to be an exceptional workplace admired for growing and developing talented employees and leaders, building innovative products through the development of a highly skilled and engaged workforce. 

Modula’s Values: We are culture and value driven; regardless of position and title we are all in all the time. 

· Passion- Proud of our work/Modula, love what you do, positive energy, go the extra mile, engaging

· Pursuit of Excellence- Continuous improvement, committed, attention to detail

· Accountability- Lead by example, follow through, integrity, create trust with team & customers.

· Agility- Flexible & adaptable, embrace change, ability to multi-task, sense of urgency.

· Teamwork- Proactive & effective communication, respect, humility, curious, openminded, diversity

Basic Functions and Scope of Job: Provides first-point-of-contact service for visitors and callers while also supporting the business with general administrative support, primarily for Human Resources

Key Responsibilities and Accountabilities: 

· Answer, screen and transfer calls, providing information as necessary, and taking messages

· Greet visitors and clients entering building, determine nature and purpose of visit, and direct or escort them to specific destinations. Provide visitor badges when appropriate 

· Perform general clerical duties including photocopying, faxing and mailing

· Sort and distribute incoming mail 

· Maintain office supply inventories

· Ensure common areas are kept clean and organized daily (lobby, front desk, meeting rooms, lunchroom and kitchenettes)

· Organize and fill kitchenette supplies daily

· Support the catering, company and customer meetings as required

· Coordinate and ensure timely maintenance for office equipment, ensure the photocopiers and fax machines are filled with paper

· Coordinate travel reservations for guests and for other special requests by management

· Administer issuance and collection of safety equipment for guests

· Support the Remote call center customer management 

· Perform other duties as assigned

Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. It is expected that this role will perform other duties as assigned. 

Requirements

Qualifications and Skills:

The ideal candidate will have at least 2 years of experience in cross-functional administrative and front desk activities, excellent communication and computer skills, and standard office equipment aptitude.

· Minimum education requirements are a high school diploma or its equivalent

· Excellent written communication skills ensuring both internal and external communications are done in a professional and accurate manner 

· Proficiency with planning, prioritizing, and organizing is a must

· Customer service skills such as speaking clearly and consistently demonstrating a professional attitude is a must 

· Adaptability to changes in the work environment, managing competing demands, dealing with frequent change, delays, or unexpected events is a must 

· Attention to detail and accuracy is a must 

· Confidentiality of all customer and employee data is a must 

· Proficient with Microsoft 365, especially Excel and Outlook

Work Environment: 

To perform the essential functions of this role, a successful candidate may be required to operate equipment and tools such as a telephone, computer, and other general office equipment. This position may require the ability to bend, stoop, kneel, crawl, speak and listen on a telephone and in-person, and type on a computer and view a computer screen, among others. This position may have visual, hearing, dexterity, and mental demands. Reasonable accommodation may be made, wherever practical, to enable individuals with disabilities to perform the essential functions of this role. 

Position    % of time per day or frequency

Walking 20%

Standing 20% 

Sitting 40%

Twisting, turning, and Squatting  20% 

Climbing Step ladder occasional

Lifting Up to 25 lbs. 

Must be able to pass background check and drug screening.

Modula Inc. is an EEO (Equal Employment Opportunity) Employer. Our search and selection process are based on identifying qualified candidates who are highly motivated to grow with our company.  Employment decisions are based on the principles of equal employment opportunity. Recruitment, testing/assessment, selection, and promotion will be administered without regard to race, color, sexual orientation, physical or mental disability, religion, age, ancestry or national origin, whistleblower activity, previous assertion of a claim or right under worker’s compensation, marital status, genetic information, or any other characteristic protected by federal, state, or local law.

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting.  The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.