What are the responsibilities and job description for the Shipping Supervisor position at Moe's Home Collection?
ABOUT US
Design made simple for the modern home. Our passion lies in furniture and design and it is the fuel that drives our business. We started out as a family-run company and aim to maintain this as we continue to rapidly grow. We’re entrepreneurial. We challenge the status quo, aren’t afraid to try new ideas, and we leverage our agile structure to make smart decisions and find new opportunities. We’re a people-first company and what we do wouldn’t be possible without our customers. For this reason, we like to say that our collections are always customer-curated.
The mission of our Warehouse teams is to drive top line sales through efficient, accurate and on-time order shipments and deliver bottom line savings through seamless warehouse operations. Reporting to the Manager, Kent Warehouse, the Shipping Supervisor is responsible for leading the Shipping team to deliver against the business objectives and build a safe, collaborative, and high-performing workplace for the team.
We take pride in our Warehouse team; our people are organized, driven, problem solvers, and passionate about ensuring our customers have seamless experiences with their orders.
DUTIES & RESPONSIBILITIES:
DEPARTMENT MANAGEMENT (40%)
- Coach, mentor and develop team members
- Partner with the Warehouse Manager to recruit, hire, and train new team members
- Partner with the Warehouse Manager to create/manage team schedules to maximize coverage and team performance, while minimizing overtime and temp labour
- Partner with the Warehouse Manager to manage team workload/headcount to ensure team efficiency and effectiveness and meet business need
- Analyze team reporting, ensuring all members are aware of and meeting department metrics and KPIs
- Ensure all Shipping SOP’s are documented and develop net new SOP’s according to business need
- Ensure all team members have required training for Safety and Job Function
- Partner with HR to ensure proper onboarding and training for all new hires
- Create and maintain a safe, clean, organized and productive work environment
DAY TO DAY (60%)
- Plan and execute daily Shipping tasks for current day and week, keeping overtime to a minimum
- Work with your team and Supervisors across the warehouse to ensure all daily responsibilities are attended to in a customer service-oriented and productive fashion
- Lead the Shipping team in executing against required daily deliverables (workflow prioritization, order processing, dashboard updates, ticket and escalation management)
- Support the team in executing any other required tasks or duties for warehouse operations, as required
SKILLS & QUALIFICATIONS:
- 2-3 years of Supervisor experience within a warehouse environment
- Experience working across multiple buildings considered an asset
- Experience with all Shipping operations within the warehouse
- Experience across all areas of areas of warehouse operations an asset
- Experience with UPS, Fedex, Courriers, LTL and container shipping
- Proficiency in RF Scan, MS Word, Excel and Outlook
- Experience working with WMS system(s) an asset
- Excellent communication skills (verbal, written)
- A self-starter who takes initiative and sets good example for the warehouse staff
- Strong problem-solving skills
- Ability to multi-task and shift priorities as needed
- Must have a driver’s license
- Physically able to lift heavy shipments and products between 50 to 70 lbs
- Flexibility with working hours
WHAT WE OFFER:
- Be part of a growing business – grow your career with us!
- Generous product discounts
- Paid stat holidays (7)
- Professional development opportunities
- Monthly team lunches and kitchen stocked with coffee and tea
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- What are your salary expectations?
Experience:
- Warehouse experience: 2 years (Preferred)
Ability to Commute:
- Kent, WA 98032 (Required)
Work Location: In person
Salary : $50,000 - $60,000
