What are the responsibilities and job description for the Shift Supervisor position at Moe's Southwest Grill?
You are applying for work for a franchisee of Moe's, not Moe's corporate or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees.
As the Shift Supervisor, you'll enjoy plenty of work-related perks such as provided uniform shirts, a free shift meal, and advancement opportunities. This position is an entry-level, supervisory position at Moe's, so by taking on this role, you're taking your first big step to a potentially huge restaurant management career.
The ideal Shift Supervisor is a confident decision-maker who is ready to learn. He or she has experience in the hospitality food and / or restaurant work and is an excellent communicator-both in written form and verbally. The Shift Supervisor is willing to lead a team during each shift and help train team members.
As the Shift Supervisor, some of your responsibilities may be to :
- Be a Brand Ambassador for the Moe's Brand
- Create and maintain a fun and friendly work environment that rewards team work
- Train, monitor, and reinforce food safety procedures and safe working procedures
- Manage food and labor costs to company standards
- Execute company policies and procedures
- Monitor inventory levels that deliver fresh delicious food
- Provide proper training for team members
- Anticipate and identify problems and initiate appropriate corrective action
- Accurate with money and accountable for register and cash procedures
- Maintain fast, accurate service, provide excellent customer service and meet and / or exceed both company and customer expectations
- Report directly to the Assistant Managers and General Manager
The Shift Supervisor will maintain a professional appearance while providing excellent customer service with the Moe's fast food restaurant team.
