What are the responsibilities and job description for the Client Relations position at MOEbiz?
About Us
MOEbiz is a leading provider of office technology and business solutions, helping companies streamline operations with cutting-edge copiers, printers,
A/V technology, network services and records management. For over 100 years we've been committed to delivering top-tier customer service and innovative solutions that help businesses operate efficiently.
Position Overview
We are seeking a friendly, organized, and proactive individual to serve as the first point of contact for our company. In addition to managing front desk responsibilities, this role includes assisting our print shop by retrieving blueprints for clients. The ideal candidate is customer service-oriented, detail-focused, and capable of handling administrative tasks with efficiency.
Key Responsibilities
MOEbiz is a leading provider of office technology and business solutions, helping companies streamline operations with cutting-edge copiers, printers,
A/V technology, network services and records management. For over 100 years we've been committed to delivering top-tier customer service and innovative solutions that help businesses operate efficiently.
Position Overview
We are seeking a friendly, organized, and proactive individual to serve as the first point of contact for our company. In addition to managing front desk responsibilities, this role includes assisting our print shop by retrieving blueprints for clients. The ideal candidate is customer service-oriented, detail-focused, and capable of handling administrative tasks with efficiency.
Key Responsibilities
- Greet and assist visitors, clients, and employees with professionalism and warmth.
- Answer and direct phone calls promptly and accurately.
- Input service tickets.
- Manage incoming and outgoing mail, packages, and deliveries.
- Retrieve blueprints from the print shop and ensure they are properly prepared for client pickup.
- Assist with office administrative tasks such as data entry, filing, and correspondence.
- Keep the reception area clean, organized, and presentable.
- Provide support to various departments as needed.
- Prior experience in a receptionist, administrative, or customer service role is preferred.
- Excellent verbal and written communication skills.
- Strong organizational skills with attention to detail.
- Ability to multitask and handle a fast-paced environment.
- Comfortable retrieving and handlining blueprints or other print shop materials.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office technology.
- A positive attitude and a commitment to providing outstanding service.
- Competitive pay and benefits package.
- Supportive and team-oriented work environment.
- Opportunities for career growth and development.
- A chance to be the face of a dynamic and growing company.