BUSINESS TRANSFORMATION ANALYST

At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America’s Best Large Employers and America’s Best Employers for Women, Computerworld magazine’s list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time’s Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet® designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.

Summary

Business Transaction Analyst

Position Highlights:

• The Business Transformation Analyst will perform and/or review data to provide meaningful business insights, monitor performance, and provide recommendations / actions required to meet KPI and standards.
• The role primarily focuses on capacity management across provider departments, including the analysis, design, monitor & measuring, and improvement efforts for templates and resource groups.
• Additionally, this role will partner with Department Administrators, Clinic Operations, Providers, and Access Centers to make recommendations.
• Partner with Patient Access IT systems to maintain formal documents defining the build of provider templates, resource groups, and scheduling.
• In partnership with the Executive Director of Patient Journey Transformation, the Analysts will execute patient access initiatives aligned with Moffit Cancer Center strategies and key imperatives.
• The Analysts will foster a culture of empathy and service excellence, facilitating engagement across clinic leadership, capacity management, and IT teams

Responsibilities:

• Performs data Analysis that includes the review of data
• Utilizes analyzed data to provide meaningful business insights to improve business transactions.
• Analyzes Capacity Management and Business Transaction data
• Assists with the development, monitoring and measurement of organizations initiatives to improve capacity management efforts.
• Partners with various stakeholders, including Department Administrators, Clinic Operations, Providers, and IT teams.
• Maintains familiarity with IT systems, particularly Cerner, for maintaining and optimizing provider templates and scheduling algorithms.
• Manages multiple program/ projects that may include meeting facilitation, agenda management, and milestone tracking.
• Provides process improvement knowledge and skills that utilize reengineering and change management tools, concepts and techniques
• Develops and maintains effective communication that is tailored to different audiences at all levels to improve influential awareness and engagement of key stakeholders.
• Designs and implements workflows and technology to create and improve efficiencies and enhance the patient experience.

Credentials and Experience:

• Bachelor’s Degree: field of study – Business Administration, Healthcare Administration, Informatics, Other Related Field (e.g. Information Systems)
• Minimum of three (3) years of related healthcare industry experience, with a vendor or consulting organization, or within a large provider-based delivery system
• Health Care Operations, with Proficiency in data analytics tools (e.g., Excel, SQL, Tableau) and Healthcare IT systems (e.g., Cerner).