What are the responsibilities and job description for the Surgical Scheduling Specialist position at Moffitt Cancer Center Careers?
At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America’s Best Large Employers and America’s Best Employers for Women, Computerworld magazine’s list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time’s Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet® designation in recognition of its nursing excellence.
Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.
Summary
As a Surgical Scheduling Specialist here at Moffitt, you are responsible for scheduling any surgical cases for assigned providers and clinical area(s). As part of this process, responsibilities may include reviewing surgical orders for accuracy, scheduling any pre-op and ancillary services and communicating timely and providing the highest level of customer service to the surgical team, inter-departments and the patient and family.
The Ideal Candidate
The ideal candidate will have the following qualifications:
- Associates Degree or some college
- One (1) year experience in hospital, outpatient facility or physician office or equivalent healthcare experience.
- One (1) year of customer service experience.
- Excellent verbal communication and organization skills
Responsibilities:
- Processing orders submitted by surgeon(s).
- Communicates any issues impacting scheduling in a timely manner to medical team.
- Communicate with patients in a timely manner.
- Obtain open time for additional procedure scheduling.
- Coordinate and effectively communicate with other departments.
- Other duties as assigned.
Credentials and Qualifications:
- High School Diploma/GED
- Minimum of one (1) year of experience working in hospital, outpatient facility or physician office or equivalent healthcare.
- Minimum of one (1) year of customer service experience
