What are the responsibilities and job description for the Product Specialist/Sales position at Mohave Mist & Spa?
Mohave Mist & Spa has expanded to Yuma and is looking for the right team member to continue our growth.
For over a decade, we have provided the Western Arizona area with outdoor leisure products including hot tubs, high pressure misting systems, BBQ islands, and other outdoor accessories. In short, we sell FUN!
This position is currently PART TIME with potential to turn into something more.
We are looking for a result-driven retail Product Specialist to be responsible for all sales duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Product Specialist, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Pay will be hourly or salary PLUS comissions on sales. Truly, your paycheck is a direct reflection of your ability to take care of the customer's needs and finding solutions for them.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Skills
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- BiLingual is preferred
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school degree; BS degree in Marketing or related field would be a plus (but not required
Job Type: Part-time
Pay: $32,000.00 - $75,000.00 per year
Benefits:
- Employee discount
- Paid time off
Compensation Package:
- Commission pay
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Sales: 1 year (Required)
- Cash handling: 1 year (Required)
Language:
- Spanish (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $32,000 - $75,000
