What are the responsibilities and job description for the Human Resources Training Coordinator position at Mohawk Ambulance Service?

Mohawk is currently seeking a full time Human Resources Training Coordinator!

The Human Resource Training Coordinator (HRTC) will work simultaneously with the HR Department and the Training Department to ensure effective orientation training is provided to all staff and to assist with human resources functions. This position puts a strong emphasis on ensuring a positive employee experience for all staff as well as providing strong staff support for all employees in the company.

Essential Functions

The following is not an exhaustive list of responsibilities for this position. As with all Mohawk staff, the HRTC may be asked to do other related work as required in support of the broader mission and objectives of the company. Reasonable accommodation may be made, if possible, to enable individuals with disabilities to perform the essential functions below.

Training Coordination :

Develops and implements routine new hire training and staff training.
Regularly assesses new staff training needs of the organization.
Conducts presentations during routine orientations and trainings.
Provides detailed overview of organization, policies, and procedures during orientation.
Maintains schedule of available and upcoming orientation training opportunities for staff, including arranging for Education Center Instructors to attend applicable sessions of the new hire orientation.
Communicates essential information utilizing multiple communication methods to meet each student's individual learning needs.
Effectively manages student participation in each training session, including attendance tracking.
Maintains comprehension of the organization's services, policies, and procedures.
Reviews and facilitates completion of ongoing mandatory ESO training.
Works with the team to ensure training compliance where necessary.
Coordinates with the Recruiter, HR Manager and Training Center staff to ensure a smooth transition from onboarding to new hire training.
Demonstrates competency working with innovative and evolving technology.

Staff Support :

Leads by example and promotes a positive company culture that focuses on providing strong staff support and fostering open communication and development for all staff.

Works continuously to ensure all staff have a good experience during their time with Mohawk.

Provides support with staff accountability in required areas, such as staff attendance.

Assists with the oversight of current recognition programs and suggests new ways of showing staff appreciation.

Promotes mental health initiatives to assist staff with their overall wellness.

Assists as needed with employee disciplinary meetings, terminations, and investigations, in accordance with company policy.

Department Management :

Helps maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance as needed.

Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

Conducts audits as needed to ensure compliance and accuracy.

Suggests and implements ways to streamline processes and improve efficiency in the department, with a strong focus on utilizing technology as a tool to achieve this.

Performs other duties as assigned.

Qualifications

High school diploma or equivalent.

Prior experience in human resources and training.

Prior experience in the EMS field as an EMT or Paramedic preferred, but not required.

Ability to act with integrity, professionalism, and confidentiality.

Excellent verbal and written communication skills.

Exceptional interpersonal, negotiation, and conflict resolution skills.

Excellent organizational skills and attention to detail.

Strong analytical and problem-solving skills.

Ability to prioritize tasks and to delegate them when appropriate.

Knowledge of employment-related laws and regulations.

Proficient with Microsoft Office Suite or related software.

Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

Physical Requirements

Periods of sitting at a desk and working on a computer as well as lifting, moving and transferring.

Ability to lift, carry and balance up to 125 pounds (250 lbs. with assistance)

Must be able to access and navigate each department at the organization's facilities.

EEO Statement

Mohawk is an Equal Opportunity Employer and prohibits discrimination and harassment against any applicant or staff on the basis of race, color national origin, age, religion, sex, sexual orientation, gender, identity, transgender status, disability, genetic information, predisposition and carrier status, military or veteran status, marital and familial status, domestic violence victim status, known relationships or association with any member of a protected class, and any other characteristic protected by applicable law. This principle is applied to all terms and conditions of employment, including, but not limited to, hiring, training, promotions, transfers, compensation, layoffs, benefits, discipline, leaves of absence, and treatment on the job for all job classifications. This policy applies to all staff of Mohawk and anyone providing services to the Company.

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