Resource Specialist

Are you looking for a career that will make a difference in the lives of

families in Oneida, Herkimer and Madison counties?

MVCAA is currently recruiting individuals to work with at risk youth, preschool age children and their families Mohawk Valley Community Action Agency, Inc. (MVCAA) is proud to be an Equal Opportunity Employer, M/F/D/V. MVCAA Offers a Generous Benefit Package!

Status

Full time

Department

Family Resource

Description

RATE OF PAY:

$19.41 per hour

JOB FUNCTION:

Provides a direct link between the low-income population and the various services available to assist in easing problems caused by poverty.

ESSENTIAL FUNCTIONS:

• Provide intake, assessment, facilitate enrollment and other assistance to families requesting services.
• Incorporate a Trauma Informed Care approach to program delivery.
• Advocate for the rights of families experiencing poverty and/or individuals.
• Provides information and referral for services.
• Plays key role in agency’s Centralized intake through database system.
• Works in coordination with other MVCAA programs, makes referrals or takes applications for direct services offered by the Agency.
• Conduct outreach and community education programs.
• Attends meetings and participates in trainings, as directed.
• Research rules and regulations relevant to programs and services for families and individuals in poverty.
• Submits written reports and records as required.
• Observes confidentiality according to Head Start Performance Standards and Agency Policy.

ADDITIONAL RESPONSIBILITIES:

• Performs other duties as requested by the Program Manager.

QUALIFICATIONS:

• AAS in Human Services or related field OR
• 3 or more years’ experience in related field preferred.
• Possess excellent customer service skills.
• Able to communicate with the public and low-income families and individuals as well as maintain accurate records.
• Basic arithmetic skills.
• Basic computer literacy in email, word processing, database entry, and internet navigation
• Ability to work with minimum supervision.
• Ability to exercise discretion and maintain confidentiality and privacy.
• Adheres to agency personnel policies and procedures.
• Basic knowledge of community resources in all counties the agency serves.

MVCAA, INC. IS AN EQUAL OPPORTUNITY EMPLOYER

COMMUNITY ACTION PROMISE:

Community Action changes people’s lives, embodies the spirit of hope, improves communities and makes America a better place to live. We care about the entire community, and we are dedicated to helping people, help themselves and each other.