What are the responsibilities and job description for the Bar Back - TAO position at Mohegan Sun?
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Position Summary:
This position is responsible for stocking and re-stocking all bar inventories and supplies while maintaining the organization of the bar. Assisting the bartenders and cocktail servers (when applicable) in all aspects of guest service. Interacting with the bar guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
Primary Duties and Responsibilities: includes but not limited to:
- Maintains professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
- Anticipates and accommodates needs of the guests in a timely manner.
- Provides professional and exceptional service.
- Helps to ensure the delivery of all food and beverage to the guests.
- Maintains general cleanliness of the bar, bar area and the entire venue.
- Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
- Possesses general knowledge of all food and beverage menus, and company policies & procedures.
- Complies with Department of Health and company sanitation standards.
- Works as part of a team and provides help and support to all fellow team members.
- Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
- Properly sets-up the bar stations, performs side-work and other opening/closing procedures as directed by management, including:
- Makes sure the bar and bar area are clean and free of debris
- Sets bar with proper equipment, and settings as required
- Wipes down bar-top, bar stools, lounge tables and chairs
- Stocks bar-stations with prescribed supplies
- Performs opening side-work as prescribed
- Performs closing side-work as prescribed
- Properly follow all beverage requisition procedures
- Assists the bartenders to ensure a high level of quality and speedy service.
- Empties the trash from behind the bar and disposes of it correctly with all cardboard boxes broken down.
- Keeps clean and organized to company standard all back of house storage and refrigeration.
- Keeps all liquor displays and shelving organized and maintaining par levels.
- Reports all breakage, damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
Secondary Duties and Responsibilities:
- Attends and participates in any training sessions or departmental meetings.
- Learns by listening, observing other team members and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members
Minimum Education and Qualifications:
- Previous hospitality experience.
- Previous bar-backing experience.
- Experience in a high-volume restaurant/nightclub/lounge.
Competencies: Incumbent will master the following competencies while in this position:
- Knowledge of Mohegan Sun corporate and department policies and procedures
Training Requirements:
- Tao Group Hospitality in-venue bar back training, Food Handling Certificate.
Physical Demands and Work Environment:
- Must be able to stand, lift and bend for extended periods of time.
- Must be able to bend and lift to 50 lbs.
- Role may include job duties or tasks requiring repetitive motion.
- Exposure to hot kitchen elements or cleaning materials.
- Must be able to work and remain focused in a fast-paced and ever-changing environment.
- Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends an
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.
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Work Shift:
Regular
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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
