What are the responsibilities and job description for the Busser - TAO Group Hospitality - $500 Sign On Bonus!" position at Mohegan?
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Position Summary :
This position is responsible for assisting the Floor & Cocktail Servers in steps of guest service, resets tables in a speedy, professional and effective manner. Interacting with the dining room / lounge guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
Primary Duties and Responsibilities : includes but not limited to :
- Maintains professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
- Anticipates and accommodate the needs of the guests.
- Maintains the general cleanliness and orderliness of the tables.
- Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers and chefs.
- Delivers, fills, re-fills water, as requested by guests and / or directed by servers.
- Clears and resets tables, cleans table area, including banquettes, during service.
- Helps ensure guest satisfaction through active participation in service.
- Maintains general cleanliness of stations and entire venue.
- Complies with Department of Health and company sanitation standards.
- Properly sets-up floor and side stations, performs side-work and other opening / closing procedures as directed by management, including :
- Makes sure all tables and chairs / banquettes are clean and free of debris
- Sets tables with proper settings
- Wipes down chairs, tables and banquettes
- Stocks side-stations with prescribed supplies
- Performs opening side-work as prescribed
- Performs closing side-work as prescribed
- Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts).
- Attends and participates in daily pre-service meetings.
Secondary Duties and Responsibilities :
Minimum Education and Qualifications :
Competencies : Incumbent will master the following competencies while in this position :
Training Requirements :
Physical Demands and Work Environment :
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.
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Work Shift : Regular
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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
