What are the responsibilities and job description for the Host - Tao position at Mohegan?
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9925 / 9925$5543.htmld
Position Summary :
This position is responsible for guiding guests to appropriate table as directed by the maître d'. Interacting with the restaurant guests, fellow employees, and supervisors in a polite, courteous and hospitable manner to ensure gracious hospitality.
Primary Duties and Responsibilities : includes but not limited to :
- Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
- Anticipates and accommodates needs of the guest.
- Maintains the general cleanliness and orderliness of the entrance area.
- Complies with Department of Health and company sanitation standards.
- Actively takes and processes reservations for guests.
- Assists with incoming calls and answering questions from guests.
- Checks guests 'coats and other belongings (where applicable).
- Assists with setting up front desk area, performs side-work and other opening / closing procedures as directed by management, including :
- Ensures that all appropriate menus are printed and ready for service.
- Makes sure all menu books are organized with current menus.
- Collects menus throughout venue during shift.
- Performs opening side-work as prescribed.
- Performs closing side-work as prescribed.
- Reports all breakage, damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
Secondary Duties and Responsibilities :
Minimum Education and Qualifications :
Competencies : Incumbent will master the following competencies while in this position :
Training Requirements :
Physical Demands and Work Environment :
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.
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Work Shift : Regular
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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
