Barporter

Position: Bar Porter Hourly: $16 per hour shift differential Location: Resort Division Reports to: Food & Beverage Supervisor

Possible Gaming License Requirement: A gaming license is required in this role if the employee reaches a salary threshold of $50,000/year

Responsibilities:

• Ensures that the highest standards of customer service are maintained in accordance with policies and procedures set forth by North Star Mohican Casino Resort.
• Must adhere to all established rules, regulations, procedures, and policies of North Star Mohican Casino Resort.
• Must maintain an acceptable departmental attendance record.
• Must be reliable and prompt when reporting to work.
• You must wear the approved, departmental uniform.
• Provide prompt, efficient, and courteous service to guests. Greeting guests positively, treating each person as an individual and in a professional manner.
• Maintain current knowledge of liquor products and beverage specifications. Keep informed of continually changing beverage specials and property promotions.
• Ensure all beverage deliveries follow safety requirements.
• Receive and stock all beverage related products. Check stock received against written requisition to ensure order is accurate.
• Assist bartenders in maintaining adequate amounts of supplies, i.e., ice, fruit, stir sticks, napkins, matches, etc. for the beverage areas.
• Cuts, slices, and peels perishable garnishes used for drinks.
• Maintain cleanliness of bar area, equipment, beer lockers, refrigeration, and storage areas.
• Assist in setup for special events, as needed.
• Removes trash from beverage service areas.
• Maintain a safe and clean environment for guests and fellow associates.
• Report any guest concerns or complaints to the immediate supervisor for resolution.
• Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance.
• Perform as a team member and assist fellow associates to ensure smooth operation.
• Prioritize and handle multiple tasks simultaneously.
• Must adhere to all established rules, regulations, procedures, and policies of North Star Mohican Casino Resort and the Food and Beverage Department.
• Must adhere to the Casino’s Drug and Alcohol-Free Workplace Policy during employment.
• Must maintain compliance with all workplace policies, procedures, ordinances, laws and other communicated expectations, including but not limited to: Employment Manual, Gaming Ordinance, State Gaming Compact, Tribal Internal Controls, Departmental Procedures, memos or other communication from supervisory or regulatory personnel.
• The above-mentioned duties and responsibilities are NOT an all-inclusive list, but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based upon organizational needs and/or deemed necessary by the department supervisor, manager and/or director.

Qualifications & Education:

• High School Diploma or GED is preferred. High School Diploma or GED is required if you are 19 years old and under.
• Must submit to court records search/background review.
• Must submit to and pass a pre-employment drug screening and health screening.
• Must be flexible with schedule to work all shifts, weekends, and holidays.
• Must be able to work with a variety of people with diverse personalities.
• Must have a positive attitude and provide a teamwork structure within the department.
• Must be willing to enhance self-development and be willing to adapt to change.
• Must be willing to attend all applicable training.
• Must have demonstrated ability to maintain a satisfactory working record in any prior and/or current employment.
• Must be eligible for insurance under the employer’s liability insurance.
• Must be at least 18 years of age.
• North Star Mohican Casino Resort is looking for a courteous and friendly individual.
• Must possess effective communication skills and possess the ability to speak effectively and interact well with the customers and employees.
• Previous customer service experience is preferred.
• Basic knowledge of liquor products is required.
• Must have basic math skills including addition and subtraction.
• Must be able to work in an unusually noisy environment.
• Must have the ability to remain calm and professional in a fast-paced environment.

Physical Requirements/Work Environment:

• Constant hand movements (repetitive motions: grasping, holding, use of finger dexterity). Required to use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
• Constant walking and standing which may include kneeling, crouching, and bending.
• Occasional pushing/pulling, lifting and/or moving up to thirty (30) pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception and the ability to adjust and focus. Work is generally performed in a casino setting with a higher noise level and where cigarette smoke is prevalent.
• The work environment is non-smoking and dust-free; and noise levels may vary depending on location and work area.

Culture: At North Star Mohican Casino Resort, our culture is the heart of who we are and what we stand for. We are committed to fostering a vibrant and inclusive environment where every team member is valued, respected, and empowered to thrive. Our culture is built on a foundation of integrity, teamwork, and excellence, where collaboration and innovation are celebrated.

We embrace diversity in all its forms, recognizing that our differences make us stronger and enrich our collective experience. With a spirit of unity and camaraderie, we work together towards common goals, supporting one another every step of the way. At North Star Mohican Casino Resort, we believe in fostering a positive work environment where passion, dedication, and creativity are encouraged and rewarded. We provide exceptional service to our guests, exceeding their expectations at every opportunity. With a commitment to continuous improvement and growth, we embrace change as an opportunity for learning and advancement. Our culture is defined by a shared sense of purpose and a dedication to excellence in everything we do.

At North Star Mohican Casino Resort, we are more than just a workplace - we are a family. Together, we create memories, build relationships, and make a difference in the lives of those we serve. Join us and become a part of something truly special. Welcome to our community, where every individual matters, and together, we shine bright as North Star.

Benefits: Joining our team at North Star Mohican Casino Resort comes with a host of attractive benefits designed to enhance your overall well-being and support your future aspirations. As a valued member of our team, you'll enjoy competitive pay, generous paid time off to recharge and pursue your passions, and comprehensive medical, vision, and life insurance coverage to safeguard your health and financial security. Additionally, we offer a robust 401(k) retirement savings plan to help you plan for a prosperous future.

But that's not all. We believe in rewarding our team members beyond the workplace, which is why we offer exclusive discounts on various services and amenities, providing you with opportunities to indulge and enjoy life to the fullest. At North Star Mohican Casino Resort, we prioritize your holistic wellness and strive to create a supportive environment where you can thrive both personally and professionally. Join us and experience the difference firsthand!

Join our team at North Star Mohican Casino Resort and contribute to creating memorable entertainment experiences in a dynamic and supportive environment. We offer competitive wages, opportunities for growth, and a welcoming workplace culture. Candidates hired may be eligible for up to a $500 hiring bonus.

How to Apply: Application can be submitted online by clicking on the APPLY button above.

Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.

Experience

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