What are the responsibilities and job description for the Promotions Coordinator position at Mohican North Star Casino?
Position: Promotions Coordinator
Salary: $18.92/Hour, Negotiable
Location: Gaming Division
Reports to: Promotions Manager
Posted January 24, 2025 to January 31, 2025. During this posting, this role is only open to any enrolled Stockbridge-Munsee Tribal Member.
Resume is required with application
Responsibilities:
- Ensure the highest standards of customer service are maintained.
- Maintain an acceptable attendance record.
- Report to work reliably and promptly.
- Maintain a clean, well-groomed, and professional appearance.
- Assist in analyzing results of casino promotions and suggest improvements.
- Access and update promotion systems as necessary.
- Assist in proofing direct mail and collateral for accuracy.
- Coordinate purchasing process for promotional prizes.
- Disseminate information about promotions to appropriate departments.
- Resolve guest inquiries via phone, letter, and email.
- Assist in the smooth operation of promotional activities, including acting as an emcee.
- Coordinate paperwork for promotional events.
- Work closely with support departments involved in event execution.
- Provide excellent guest service and work flexible hours.
- Adhere to all established rules, regulations, and policies.
- Maintain compliance with workplace policies and procedures.
- Adhere to the Casino’s Drug and Alcohol-Free Workplace Policy.
- Perform other duties as assigned.
Qualifications & Education:
- High School Diploma or GED required.
- Associate’s Degree in Marketing, Public Relations, or related field preferred.
- One (1) year of experience in marketing/advertising or event promotions preferred.
Skills and Abilities:
- Comprehensive knowledge of Microsoft Office applications.
- Exceptional communication and organizational skills.
- Excellent customer service skills.
- Professional attitude and demeanor.
- Knowledge of inventory and control systems.
- Ability to meet physical requirements of the position.
- Valid driver’s license, reliable transportation, and insurance required.
- Must be able to obtain and maintain a Mohican Nation Gaming License.
- Must pass a background check and drug screening.
- Flexibility to work all shifts, weekends, and holidays.
- Ability to work with diverse personalities and provide a positive attitude.
- A willingness to enhance self-development and adapt to change.
Work Conditions:
- Frequent standing, walking, talking, and hearing.
- Occasional stooping, kneeling, and crouching.
- Frequent lifting and/or moving up to twenty-five (25) pounds.
- Specific vision abilities required.
- Work in a casino setting with noise and cigarette smoke.
- Evening and weekend work may be required.
- Excellent personal hygiene required.
- Smoke-free work environment with varied noise levels.
Culture: At North Star Mohican Casino Resort, our culture is the heart of who we are and what we stand for. We are committed to fostering a vibrant and inclusive environment where every team member is valued, respected, and empowered to thrive. Our culture is built on a foundation of integrity, teamwork, and excellence, where collaboration and innovation are celebrated.
We embrace diversity in all its forms, recognizing that our differences make us stronger and enrich our collective experience. With a spirit of unity and camaraderie, we work together towards common goals, supporting one another every step of the way. At North Star Mohican Casino Resort, we believe in fostering a positive work environment where passion, dedication, and creativity are encouraged and rewarded. We are dedicated to providing exceptional service to our guests, exceeding their expectations at every opportunity. With a commitment to continuous improvement and growth, we embrace change as an opportunity for learning and advancement. Our culture is defined by a shared sense of purpose and a dedication to excellence in everything we do.
At North Star Mohican Casino Resort, we are more than just a workplace - we are a family. Together, we create memories, build relationships, and make a difference in the lives of those we serve. Join us and become a part of something truly special. Welcome to our community, where every individual matters, and together, we shine bright as North Star.
Benefits: Joining our team at North Star Mohican Casino Resort comes with a host of attractive benefits designed to enhance your overall well-being and support your future aspirations. As a valued member of our team, you'll enjoy competitive pay, generous paid time off to recharge and pursue your passions, and comprehensive medical, vision, and life insurance coverage to safeguard your health and financial security. Additionally, we offer a robust 401(k) retirement savings plan to help you plan for a prosperous future.
But that's not all. We believe in rewarding our team members beyond the workplace, which is why we offer exclusive discounts on various services and amenities, providing you with opportunities to indulge and enjoy life to the fullest. At North Star Mohican Casino Resort, we prioritize your holistic wellness and strive to create a supportive environment where you can thrive both personally and professionally. Join us and experience the difference firsthand!
Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.
Salary : $19
