Room Attendant

Wage: $16.00/hour: plus shift and weekend differential, if applicable

Location: Resort Division Possible Gaming License Requirement: A gaming license is required in this role if the employee reaches a salary threshold of $50,000/year.

Reports to: Housekeeping Coordinator

Posted Until Closed

Responsibilities

• Clean and prepare hotel rooms following established procedures, including making beds, dusting, vacuuming, cleaning bathrooms, and arranging furniture.
• Attending all required training sessions and meetings.
• Adhere to all North Star Mohican Casino Resort and Hotel Department rules, regulations, and policies.
• Participate in employee random drug testing program.
• Maintain a professional appearance by wearing the approved departmental uniform.
• Collect soiled linens and towels and ensure their proper disposal.
• Report and complete Maintenance Repair Request Forms for issues such as burned-out light bulbs or slow drains; notify supervisors of any damage or unsafe conditions.
• Replenish room supplies including amenities and stationery.
• Restock and clean housekeeping carts, linen supply closets, and report any items left behind by guests to the Lost and Found.
• Clean and vacuum the area outside of guest rooms and follow proper procedures before entering guest rooms.
• Deliver special items requested by guests (e.g., ironing boards, baby cribs) and log these deliveries.
• Maintain a high standard of cleanliness and safety in all areas of responsibility.
• Crosstrain to assist in the laundry room and perform deep cleaning as needed.
• Familiarize yourself with the resort’s amenities and services to provide comprehensive information to guests.

Qualifications & Education

• High School Diploma or GED preferred. Required if 19 years or under.
• Courteous and friendly demeanor with strong guest service skills.
• Previous hotel housekeeping experience is preferred but not required; on-the-job training will be provided.
• Ability to clean 8-12 rooms in an eight-hour shift.
• Good communication skills and ability to interact with a diverse range of guests and staff.
• Must be able to follow directions and comprehend material safety data sheets.
• Flexibility to work all shifts, including weekends and holidays.
• Must pass pre-employment drug screening, health screening, and background check.
• At least 18 years of age.

Additional Information

• Must adhere to all workplace policies, procedures, and legal requirements.
• Demonstrate a positive attitude and willingness to contribute to a teamwork structure.
• The duties listed are not exhaustive and may be adjusted based on departmental needs.

Work Conditions

• Must Constant hand movements, walking, and standing; may include kneeling, crouching, and bending.
• Occasional lifting and moving up to 60 pounds; pushing/pulling a 75-pound cart.
• Specific vision requirements include close vision, distance vision, color vision, peripheral vision, and depth perception.
• Work performed in a casino environment with a higher noise level.
• Nonsmoking and dust-free environment.

Culture: At North Star Mohican Casino Resort, our culture is the heart of who we are and what we stand for. We are committed to fostering a vibrant and inclusive environment where every team member is valued, respected, and empowered to thrive. Our culture is built on a foundation of integrity, teamwork, and excellence, where collaboration and innovation are celebrated.

We embrace diversity in all its forms, recognizing that our differences make us stronger and enrich our collective experience. With a spirit of unity and camaraderie, we work together towards common goals, supporting one another every step of the way. At North Star Mohican Casino Resort, we believe in fostering a positive work environment where passion, dedication, and creativity are encouraged and rewarded. We provide exceptional service to our guests, exceeding their expectations at every opportunity. With a commitment to continuous improvement and growth, we embrace change as an opportunity for learning and advancement. Our culture is defined by a shared sense of purpose and a dedication to excellence in everything we do.

At North Star Mohican Casino Resort, we are more than just a workplace - we are a family. Together, we create memories, build relationships, and make a difference in the lives of those we serve. Join us and become a part of something truly special. Welcome to our community, where every individual matters, and together, we shine bright as North Star.

Benefits: Joining our team at North Star Mohican Casino Resort comes with a host of attractive benefits designed to enhance your overall well-being and support your future aspirations. As a valued member of our team, you'll enjoy competitive pay, generous paid time off to recharge and pursue your passions, and comprehensive medical, vision, and life insurance coverage to safeguard your health and financial security. Additionally, we offer a robust 401(k) retirement savings plan to help you plan for a prosperous future.

But that's not all. We believe in rewarding our team members beyond the workplace, which is why we offer exclusive discounts on various services and amenities, providing you with opportunities to indulge and enjoy life to the fullest. At North Star Mohican Casino Resort, we prioritize your holistic wellness and strive to create a supportive environment where you can thrive both personally and professionally. Join us and experience the difference firsthand!

This position offers a competitive salary, benefits package, and opportunities for professional growth in a dynamic casino environment. If you meet the qualifications and are passionate about delivering exceptional guest experiences, we encourage you to apply.

How to Apply: Application can be submitted by clicking on the APPLY button above.

Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.

Note: This job description is not exhaustive and may be subject to change based on organizational needs.

Experience

• Please indicate past work experience.