Boat Dock Attendant

BASIC FUNCTIONS AND RESPONSIBILITIES:

Maintain a safe environment at the Boat Dock and rent boats and fishing equipment to guests. Also, answering of guest questions, operation of cash register, and handling vouchers.

ESSENTIAL JOB FUNCTIONS:

• Maintain a safe environment on the Boat Dock and Lake for all guests.
• Use a PC to process payment and implementation of data into a software program
• Maintain a clean Boat Dock and keep boats in working order.
• Complete sanitation protocols and record daily.
• Maintain fishing equipment. Responsible for keeping equipment in working order and making basic repairs.
• Handle, package, and sell bait, including live worms.
• Assist guests with baiting fishing hooks and handling fish after a catch.
• Operate cash register, fill out Boat Dock Allocation Chart, and process room charges for fishing equipment.
• Empty trash and keep a neat work environment.
• Fill out cash summary accurately at end of shift and turn in money and vouchers.
• Assist guests in and out of boats.
• Explain rules and regulations of renting boats to guests in a clear manner.
• Rescue victims of overturned boats in a timely manner.
• Remain calm and collected in emergency situations.
• Answer guest questions and deal calmly with emergency situations when necessary.
• Demonstrate a friendly, outgoing personality and make self available to guests during work hours.
• Row a boat quickly.
• Manipulate personal floatation devices (PFDs) and Shepard’s crook.
• Identify safety hazards and inspect the work of others by sight, sound, and/or smell. Ensures hazards are corrected.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Speak clearly to groups of 1-30 people.
• Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings and give same warnings to others.
• Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
• Lift up to 75 pounds from ground level to waist level and carry a distance of up to 75 feet with/ without assistance. Walk up to 10 miles per day.
• Handle adversity, change or emergency situations calmly and with a level head.
• Analyze problems and develop and implement action plans to address problems.
• Demonstrate patience with children (age 2-17) and adults.
• Demonstrate comfortableness with lake ecology such as: inability to see the bottom of 60’ deep, snakes, frogs, turtles, and fish in size of approximately 11-20 inches.
• Learn and maintain familiarity with row boats, kayaks, canoes, stand up paddleboards (SUP), and paddle boats.
• Work in a manner that will not endanger self or others.
• Work other areas of Activities on a regular basis, such as: Wheelworks Bike Shop, Kids’ Club, Information Summerhouse, Tennis, Campfires, and special events.
• Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
• Work flexible or changing days and hours; including days, nights, weekends, holidays, and occasionally up to 14 hours per shift.
• Present a neat, clean, and well-groomed appearance in accordance with the Mohonk Mountain House Dress and Grooming Standards.
• Knowledge and appreciation of nature and the outdoors.

QUALIFICATIONS:

• Experience or potential in a people-oriented job or potential for success in a people-oriented job preferred.
• Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
• CPR/First Aid certification strongly preferred.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.