What are the responsibilities and job description for the Dispatcher Manager position at Mohr Talent?
Job Title: Operations Manager
Based in Long Beach, CA, we seek an experienced Operations Manager with a proven background in commercial plumbing service and repair.
Key Responsibilities:
- Manage work orders to facilitate timely field operations.
Prioritize tasks effectively. - Communicate clearly with field supervisors and technicians regarding work order details and updates.
- Act as primary client liaison for inquiries via phone and email, ensuring professional interactions.
- Resolve customer complaints by coordinating with internal teams.
- Provide administrative assistance to the Director of Operations, including reviewing documents for compliance with building codes.
- Assist in preparing estimates and proposals, ensuring accuracy and clarity.
Requirements:
- Experience in commercial plumbing service and repair is essential.
- Excellent written and verbal communication skills are required.
- Demonstrated ability to manage high-volume calls and resolve customer issues.
- Strong time management, multitasking, and attention to detail.
- High school diploma or equivalent; additional experience or training in plumbing or construction is desirable.
We are an equal-opportunity employer committed to nondiscrimination and equal employment opportunities regardless of protected status.
