What are the responsibilities and job description for the Investigation Analyst position at Mohr Talent?
Overview:
The Investigation Analyst is tasked with overseeing and executing in-depth investigations at the store level, focusing on fraud, theft, financial discrepancies, and violations of operational compliance. This role is key in ensuring adherence to company policies and legal obligations by creating and refining standardized investigative procedures, analyzing gathered evidence, and coordinating with various teams including store management, loss prevention, legal, and compliance units. The role also involves identifying emerging risks and vulnerabilities, advising on preventative measures, and engaging with external authorities when required.
Key Responsibilities:
Lead and perform detailed investigations into store-level incidents such as fraud, theft, financial misconduct, and breaches of operational protocols, ensuring thorough resolutions in line with organizational standards.
Develop and regularly update standardized procedures for investigations to ensure efficiency, consistency, and full compliance with internal policies and relevant legal guidelines.
Gather, examine, and authenticate various forms of evidence such as security footage, transaction histories, system logs, and witness accounts, to build strong cases and support decision-making.
Work in close collaboration with store management, loss prevention, finance, and legal teams to ensure investigations are conducted confidentially, and that appropriate actions are implemented.
Proactively monitor store operations to identify potential irregularities, risks, and non-compliance issues, taking preemptive measures to address them.
Analyze trends and patterns in fraudulent activity and operational violations, providing insights and recommending strategies to minimize financial losses and mitigate future risks.
Partner with internal teams such as security, compliance, and audits to ensure that stores adhere to corporate policies, industry regulations, and ethical standards.
Engage with external agencies, including law enforcement, financial entities, and regulatory bodies, when necessary, to advance investigations, escalate serious cases, and guarantee legal compliance.
Provide training and ongoing support to store managers and relevant staff on fraud detection methods, compliance practices, security procedures, and incident management.
Stay up to date with industry regulations, fraud detection techniques, new security threats, and best investigative practices to continually improve investigation protocols.
Maintain comprehensive and confidential records of investigations, findings, and recommended actions.
Perform additional tasks as needed by senior management.
Required Qualifications:
Bachelor's degree in Criminal Justice, Business Administration, Fraud Prevention, or a related field; a Master's degree is preferred.
At least 5 years of experience in store-level investigations, fraud detection, loss prevention, or corporate security.
Proven experience in conducting personal or auditing investigations, particularly in financial fraud or compliance issues.
Previous experience working with law enforcement agencies, regulatory bodies, or corporate risk management departments is highly desirable.
Strong expertise in investigative methods, forensic auditing, evidence handling, and risk evaluation.
Understanding of retail operations, cash handling processes, and fraud prevention measures.
Competence in using case management systems, security tools, and fraud detection software.
Ability to manage sensitive information with discretion and professionalism.
Strong interpersonal skills, with the ability to collaborate effectively while maintaining independence in investigations.
Excellent analytical, problem-solving, and decision-making abilities.
Physical Demands:
Extended periods of sitting at a desk and working on a computer.
Ability to drive to various locations for audits and investigations.
The role may require standing or walking for long periods, lifting up to 50 pounds, and repetitive physical movements.
MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department.
