What are the responsibilities and job description for the Guest Experience Manager position at Mojos on the palisades?
Job Summary
The Front of House Manager plays a crucial role in ensuring a seamless and exceptional guest experience in our establishment. This position involves overseeing daily operations, managing staff, and maintaining high standards of service within the front of house area. The ideal candidate will possess strong leadership skills, a background in hospitality management, and a passion for delivering outstanding customer service.
Duties
- Supervise and coordinate front of house operations to ensure efficient service delivery.
- Train, mentor, and manage front of house staff, fostering a positive work environment.
- Implement and uphold service standards to enhance guest satisfaction.
- Monitor inventory control and manage supplies to ensure adequate stock levels.
- Collaborate with kitchen management to streamline communication between the kitchen and front of house staff.
- Handle guest inquiries, concerns, and feedback promptly and professionally.
- Ensure compliance with food handling regulations and health standards.
- Maintain and control liquor, wine, and beer inventory, as well as related bar supplies.
Skills
- Strong background in hospitality management with experience in quick service fast food restaurants or hotels.
- Knowledge of food handling practices and bar management protocols.
- Excellent communication and interpersonal skills for effective team leadership.
- Ability to manage inventory control efficiently to minimize waste and optimize resources.
- Problem-solving skills to address operational challenges as they arise.
- A passion for helping others and creating memorable dining experiences for guests.
Join our team as a Front of House Manager where you can make a significant impact on our guests' experiences while leading a dedicated team in a dynamic environment.
Sunday-Thursday! No Friday and Saturday hours!
Job Type: Full-time
Pay: $1,200.00 - $1,500.00 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Evening shift
Work Location: In person
Salary : $1,200 - $1,500