What are the responsibilities and job description for the Member Service Representative/Teller position at Mokelumne Federal Credit Union?
Job Overview:
JOIN OUR TEAM! Mokelumne Federal Credit Union is currently accepting resumes for a Part-Time Member Service Representative (teller) position. The desired candidate is reliable, flexible and able to multitask. Experience with cash handling, cross selling and customer service is a must. Spanish speaking is a plus, but not required. For a full job description, visit our website at www.mokelumnefcu.com >About Us >Careers. If you are a detail-oriented individual with excellent customer service skills and a passion for helping others achieve their financial goals, we would love to hear from you.
Duties:
- Assist members with account inquiries, transactions, and problem resolution
- Process various financial transactions, including deposits, withdrawals, and loan payments
- Provide information about our products and services to members
- Identify opportunities to upsell additional products or services to meet member needs
- Maintain accurate records of member interactions and transactions
- Handle cash management responsibilities, including balancing cash drawer and preparing daily deposits
- Collaborate with other team members to ensure a seamless member experience
Skills:
- Strong relationship management skills to build rapport with members
- Ability to upsell products or services based on member needs
- Excellent customer service skills to provide a positive member experience
- Cash management abilities for handling cash transactions accurately
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- Opportunities for advancement
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18