What are the responsibilities and job description for the Applications Engineer position at Moldex3D Northern America, Inc?
Position Summary:
We’re looking for a self-motivated Applications Engineer to actively support our customer-base in North and South America.
Moldex3D is a global CAE (Computer-Aided Engineering) software company with its American headquarters in Farmington Hills, Michigan. We specialize in molding simulation tools and offer cutting-edge solutions for various molding problems. Our software and solutions have been embraced by a wide range of companies across different industries.
Key Responsibilities:
• Provide customers with technical support via phone and email.
• Support sales reps with pre-sales activities such as Software demonstration, benchmarking projects.
• Handle paid consulting projects.
• Run training sessions for customers.
• Software testing for bug fixes and new version releases.
• Host webinar sessions, conference presentations and other vent support.
Qualifications:
• Bachelor’s Degree or higher in an engineering field.
• Knowledge and skills of Injection Molding /CAE / CAD is preferred.
• Willing to travel independently, up to 25% of time.
• Strong written and verbal communication skills with attention to detail.
• Sound computer skills including Excel, Word, PowerPoint, Outlook.
• Natural ability to work well in a team as well as individually.
Benefits:
We work with our employees to ensure they reach their full potential and offer excellent opportunities for growth and development, including a tailored training program. We value outstanding performance and offer a competitive compensation package including performance-based pay, paid time off, insurance options, and retirement plan.