Bilingual Community Outreach Specialist - Bilingual Mandarin - San Gabriel Valley CA

Job Description

***Candidates For This Position Must Reside in/near the San Gabriel Valley or Pomona*****Bilingual Mandarin/ or other Asian Languages Needed**

Are you passionate about serving and helping your community? Do you enjoy building relationships?

Molina Healthcare is hiring a Bilingual Community Outreach Specialist in LA County (see listed locations). This important position is more than participating in events and programs—at Molina, we focus on making an impact on people’s lives, whether it is educating on health insurance coverage or assisting with acquiring much needed resources.

This role is looking for someone who has been in a field-based, community/public facing role previously. This could be in many capacities, including but not limited to the following: Health Educator, Liaison, Promoter, Outreach Worker, Patient Navigator, Health Interpreter, Public Health Aide, Connector, Sales, Marketing, Insurance Agent, Insurance Consultant, etc.…

This role is community/ external facing and is in frequent engagement with providers (clinics, hospitals, community health centers), community-based organizations/ nonprofits such as those working in housing/ food/ behavioral health and many more.

The role is in the field 50-70 % of the time, meeting with partners and attending/ hosting community events and overall, promoting the company and being the face of Molina. The intent of the position is to help retain and grow our Molina membership. There may be events that are outside of normal business hours (evenings or a weekend day). You would flex your hours to ensure to have a great work/life balance.

This position offers great flexibility and allows for you to manage your territory and schedule to meet business needs. Molina’s leadership team leads by empowering you to do what you love best by helping others!

Interviews are being conducted immediately! Apply today!

KNOWLEDGE/SKILLS/ABILITIES

• Under limited supervision, responsible for conducting enrollment events and achieving assigned membership growth targets through a combination of direct and indirect marketing activities, with the primary responsibility of improving the plan's overall “choice” rate. Works collaboratively with other key departments to increase Medicaid assignment percentage for Molina.
• Responsible for achieving monthly, quarterly, and annual enrollment goals & growth and choice targets, as established by management.
• Works closely with other team members and management to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs) and providers, ensuring all efforts are directed towards building Medicaid membership. Effectively moves these relationships through the “enrollment” pipeline.
• Schedules, coordinates & participates in enrollment events, encourages key partners to participate, and assists where feasible.
• Works cohesively with Provider Services to ensure providers within assigned territory are aware of Molina products and services. Establishes simple referral processes for providers and CBOs to refer clients who may be eligible for other Molina products.
• Delivers presentations, attends meetings and distributes educational materials to both members and potential members.
• Coordinates, leads, and executes company programs for each of their perspective regions.
• Responsible for assisting and executing Molina turnkey events and align media components.

JOB QUALIFICATIONS

REQUIRED EDUCATION: Bachelor’s Degree or equivalent, job-related experience. PREFERRED EDUCATION: Bachelor’s Degree in Marketing or related discipline.

REQUIRED EXPERIENCE:***Candidates For This Position Must Reside in/near the San Gabriel Valley***

• 5 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).
• Demonstrated exceptional networking and negotiations skills. Experience with sales and marketing techniques.
• Demonstrated strong public speaking and presentations skills.
• Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.

PREFERRED EXPERIENCE:

• Bilingual, English and either Mandarin or another Asian language.
• Solid understanding of Health Care Markets, primarily Medicaid.
• Previous healthcare marketing, enrollment and/or grassroots/community outreach experience a plus.
• 5 years of outreach experience serving low-income populations and/or experience presenting to influencer audiences.
• 3 - 5 years project management experience, preferably in a health care or outreach setting.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION: **Specific ONLY to CA: Completion of Molina /DHS/MRMIB Marketing Certification Program/Covered CA Certified. **Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION: