What are the responsibilities and job description for the Customer Service Representative position at Molly Maid of Carmel/Fishers/Geist?
Benefits :
Bonus based on performance
Company car
Company parties
Competitive salary
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development
No Nights No Weekends. As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities :
Receive incoming calls in professional and courteous manner
Schedule estimates & cleans
Perform marketing functions to sell additional work and earn business
Return customer calls, respond to customer complaints, and resolve breakage issues
Perform administrative functions including data entry, payment processing, and supply inventory
Assist with personnel management, including hiring and recruiting functions
Perform other duties as needed which may include cross-training in related positions
Job Requirements :
Minimum one years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Bilingual a plus
No Nights No Weekends!
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
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