What are the responsibilities and job description for the Customer Service Representative position at Molly Maid of San Antonio-Northwest?
We work hard and have fun!
You will have a variety of duties, such as, but not limited to:
- Respond to a variety of customers via phone, email and other communication channels
- Help build relationships with our customers and provide an experience beyond their expectations
- Proven experience to listen effectively and communicate solutions to customers both orally and through written communication in a positive manner
- Ability to multi-task while maintining integrity and quality of service to our customers
- Perform administrative functions including data entry, payment processing, and supply inventory
- Assist with personnel management, including hiring and recruiting functions
- Perform other duties as needed which may include cross-training in related positions
- Minimum two years experience with one company
- Bi-lingual Spanish and English
- Strong interpersonal oral and written communication skills
- Detail-oriented with strong data entry skills
- Must possess a passion to help customers and team members
- Valid driver license
When you put on a Molly Maid® uniform, you become part of a family—a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they’ll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it’s a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
Salary : $13 - $14
