Customer Service Lead

Ready to join a company and a team with a great culture? Apply today – we’re ready for you!

We are a local cleaning service based in Fresno, CA, have been in business for over 30 years, and are looking for an energetic & motivated Customer Service Lead to join our team! As a customer service lead in our office you are a critical team member in our day to day operations, along with helping us uphold our high level of commitment to excellent customer satisfaction.

This job is right for you if you are self-motivated, enjoy fast moving environments, and can manage daily tasks effectively to ensure they are completed in a timely manner.

Prior customer service management, shift lead, and/or sales experience is preferred, but not required.

Full-time. No nights. No weekends. No holidays, but we do pay you for them!

Receive a starting minimum wage of $21.00 to $26 per hour (depending on the level of prior experience), paid weekly, with future raises based on both performance & employment longevity.

We provide:

• Paid training on our proprietary operating system
• A stable and consistent work schedule
• A fun culture where success is celebrated as a team
• Clear expectations of the duties/tasks to be done
• Branded and comfortable clothing
• A company vehicle when errands outside the office need to be done

If you enjoy working with people you like, working as a team, and growing in a career, APPLY NOW!

This job will be a great fit for you if:

• You feel energized when talking with customers.
• You can "work with anyone" and get along well with different types of people.
• You can meet customer expectations to deliver an experience that they will recommend to their friends and family.
• You take pride in your attention to detail and a job well done.
• You are comfortable with a computer and office technology.
• You have strong interpersonal, oral and written communication skills.
• You can multi-task, prioritize, and manage time effectively.

Job Requirements:

• Legally authorized to work in the United States
• Complete a background check
• Currently has a valid driver’s license
• Available to work Monday through Friday during the hours of 6:30 am to 5:30 pm (this timespan covers the 2 different shifts we have as our normal work schedule is 8 hours a day, 40 hours a week)
• Strong background in customer service and/or sales
• Bilingual English/Spanish is strongly preferred

Ready for a fresh start where you can be your best?

If that’s you, APPLY TODAY!