What are the responsibilities and job description for the Office Assistant position at Molly Maid?

Our amazing team is looking for an office assistant in our office!

As an office assistant you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process.

Ready to join a company and a team that will support you? Apply today – Molly Maid is ready for you!

Prior customer service, management, and cleaning experience or equivalent experience with the ability to learn quickly!

This job is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and can effectively manage a variety of situations on a day-to-day basis. We’ll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, highly trained programs, commercial grade equipment and supplies, and our unique culture. Once you’ve enjoyed training in the Molly Maid process, you’ll provide support to the teams that will deliver exceptional service customers.

Full-time. No nights. No weekends. No holidays.

Great company! Great work environment!

Work in a comfortable, safe small office environment managing customer calls, schedules and administrative tasks.
No nights, no weekends! Family friendly hours.
Weekly pay and a family culture
Customer satisfaction incentive programs
Paid vacation days
Paid holidays
401k with matching contributions
Competitive salary based on experience
16-$19 / hr depending on qualification and experience

We provide :

Training on the Molly Maid Model

Training on our operational systems

Branded comfortable clothing

A stable and consistent working schedule

A fun culture where success is celebrated as a team

If you like working as a team, supporting others, and growing in a career, APPLY NOW!

As an Office Assistant, you will be responsible for :

Operational tasks - Grow and retain customers by creating connections with strong written and verbal communication skills.

Perform marketing and sales – Drive team engagement and follow through on processes to meet set goals.

Build our culture and team – Interview, hire, and train individuals to exceed customer expectations and enhance the work environment.

Be a brand ambassador – Respond, resolve, and follow-up with customers, schedule estimates and be ready to jump in where needed.

Perform administrative functions including data entry, payment processing, and supply inventory.

Support day-to-day activities for a cleaning business including laundry, and traveling to customer's houses as needed.

This job will be a great fit for you if…

You feel at home leading and supporting a team with open communication to deliver an exceptional experience for customers.

You have a positive disposition and enjoy developing relationships.

You are comfortable with a computer and technology, especially Microsoft Office.

You have strong organizational skills, which include setting priorities and executing a plan of action. You thrive in a fast-paced environment.

You like to work in a variety of environments while getting to know our team and customers.

Job Requirements

Minimum requirements to be considered for this position.

Legally authorized to work in the United States

Have a valid driver license with clean driving record.

2-3 years of experience in recruiting, training, customer service, or office management or equivalent

Ability to work Monday through Friday, 7 : 30 am to 4pm.

Natural problem solver for any unexpected challenges.

Ready for a fresh start where you can be your best?

If that’s you, APPLY TODAY!

If you meet the requirements for this position, our system will schedule you for an interview immediately.

You are applying to work for a franchise owner of Molly Maid, not BRAND SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.”

Salary : $16 - $19

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