What are the responsibilities and job description for the Patient Services Associate - Float/Call-In position at Molokai Ohana Health Care Inc?
The Patient Services Associate is responsible for ensuring that patients' needs are met promptly and in compliance with established service standards, contributing to a positive patient experience. This role requires strong communication skills, the ability to multitask, and professionalism in handling patient interactions. Candidates should have a high school diploma or equivalent, with experience in a health care setting preferred. Essential skills include basic typing, computer proficiency, and prior telephone experience.
The ideal candidate must demonstrate problem-solving abilities, adaptability, and a commitment to high ethical standards. A candidate having the ability to treat all individuals with respect and aloha is key to success in this position.
The ideal candidate must demonstrate problem-solving abilities, adaptability, and a commitment to high ethical standards. A candidate having the ability to treat all individuals with respect and aloha is key to success in this position.