What are the responsibilities and job description for the Afterhours Heavy Haul Proj. Coord. 3p-12a position at Momentum Transportation USA, Inc.?
Job Summary:
The primary responsibility for the Afterhours Project Coordinator is the execution of the transportation functions afterhours that is necessary to maintain safe on-time performance of heavy haul projects throughout the evening. This role is responsible for ensuring all capacity is assigned and all project SOPs are adhered to.
The primary responsibility for the Afterhours Project Coordinator is the execution of the transportation functions afterhours that is necessary to maintain safe on-time performance of heavy haul projects throughout the evening. This role is responsible for ensuring all capacity is assigned and all project SOPs are adhered to.
Essential Duties and Responsibilities:
- Complete accurate dispatching of trucks to ensure that the flow of product meets customer demands.
- Negotiate with transportation providers to obtain the best rates and service.
- Monitor shipments from pickup through delivery so that accurate, up-to-date information can be provided regarding any shipment (Track & Trace)
- Maintaining relationships established with carriers to ensure capacity and monitor service standards.
- Communicating effectively with carriers and team members
- Apply accessorial(s) as needed.
- Update our TMS system.
- Update and maintain transportation management and operation systems.
- Prioritizes tasks and workload to focus on issues that directly impact quality and service performance.
- Provide complex problem resolution and swiftly implement the appropriate solutions.
- Utilize specialized industry and company computer systems and procedures, reference materials/documentation and personal industry knowledge to process client shipments.
- Mandatory to work extended hours as needed to support project needs.
- Maintains regular, timely, and consistent attendance at work.
- Must always demonstrate professional behavior.
- Perform other duties as assigned.
Knowledge/Skills/Abilities:
- Strong customer service (from a logistics background involving phone experience, pricing, and quotes)
- Knowledge of DOT regulations
- Knowledge of multi-state geography
- Proficient with computer and Microsoft Office applications
- Excellent data entry/keyboard skills
- Strong interpersonal skills to effectively interact with internal and external customers.
- Excellent problem-solving skills with the ability to seek alternative solutions.
- Self-directed, displays initiative and can work independently.
- Organizational and time management skills
- Ability to multi-task in a high-pressure environment
- Self-motivated worker that works well with little direct supervision
- Strong attention to detail with excellent follow-up
- Excellent communications skills, both written and oral
- A proven track record in service, attendance, and reliability
- Must be fluent in English.
Education and Experience Requirements:
- High School Diploma/GED required.
- A BA/BS degree in Logistics or related field; or equivalent combination of education and work experience preferred.
- 2-5 years dispatch operations experience, direct experience working with drivers required.
- Heavy and/or specialized experience preferred.
- Previous CDL driver experience preferred but not necessary.
