Office Manager

Are you ready to join a dynamic real estate organization where your contributions will make a meaningful impact?

Mon Ami Real Estate is looking for an Office Manager to be based onsite in our Chicago office who thrives on keeping things organized, supporting day-to-day operations, and creating efficiencies that enable our team to succeed. This role is an integral part of our organization, keeping our office running smoothly and efficiently while taking ownership of administrative and operational tasks.

If you’re detail-oriented, resourceful, and enjoy a variety of responsibilities in your day-to-day, we’d love to talk to you about joining the Mon Ami Family as our Office Manager!

Mon Ami Real Estate is a fast-growing, dynamic real estate investment company based in Chicago, managing a diverse portfolio of approximately 100 commercial properties and over 150 residential units across 21 states. Since 2010, Mon Ami has developed a unique strategy focused on acquiring properties at below-market prices, driving value post-acquisition, and generating strong returns for principals, investors, and JV partners. As a vertically integrated company, Mon Ami maximizes value for stakeholders by leveraging its in-house team of real estate professionals to source, manage, redevelop, lease, and exit assets efficiently. 

As our Office Manager, you’ll be the glue that keeps our operations running seamlessly. You’ll own responsibilities across mail management, vendor coordination, financial processes, and overall office organization while ensuring our team has what they need to excel. This role is an excellent opportunity to be at the center of a fast-paced, high-growth organization and contribute directly to its success.

• Office Operations:
• Own the office - schedule necessary repairs, budget and plan refurbishments and improvements, and create an inviting and vibrant office environment.
• Send out certified mail, regular mail, and packages.
• Develop a system to track incoming mail digitally and ensure timely distribution.
• Deposit rent checks and manage related documentation.
• Maintain a clean and organized office environment, including resetting conference rooms, restocking the kitchen, and putting away clean dishes.
• Coordinate office lunch orders and ensure supplies are available for meetings or events.
• Perform or facilitate maintenance of office equipment, including cleaning, repairs, and upkeep.
• Maintain office supply and pantry inventory, ordering new items as needed.
• Manage expense tracking and reconciliation for office supplies, lunches, and vendor payments.
• Provide general clerical support, such as answering phones, greeting visitors, and preparing documents.
• Collaborate with HR to support onboarding processes and other administrative HR tasks as needed, including organizing resources and schedules.
• Assist with scheduling meetings and appointments, and planning office events.
• Be a culture champion for the office, driving celebrations of birthdays, work anniversary and other milestones.

• IT Support and Technology:
• Assist with IT setup, troubleshooting, and basic technical support for office equipment and tools.
• Organize and maintain digital office files, creating an efficient system for access and storage on our Google Drive.
• Identify opportunities to streamline workflows using technology and recommend solutions.

• Marketing and Communication:
• Support the creation and scheduling of marketing campaigns and communications.
• Assist with managing social media accounts, updating the company website, or drafting client correspondence.

• Process Optimization:
• Review and enhance office procedures for increased efficiency.
• Implement improvements in document management, workflow, and communication systems.
• Identify inefficiencies in current processes and propose improvements.
• Take initiative in managing additional tasks or projects as they arise.

• Must-Haves:
• 3 years of experience in office management, administrative support, or a similar role.
• Strong organizational and time-management skills with attention to detail.
• Excellent written and verbal communication skills, including professionalism and empathy.
• Proficiency with Google Workspace and general office software.
• Tech-savvy, with an ability to learn and implement new tools quickly.
• Ability to adapt to changing priorities and manage multiple tasks.

• Love-to-Haves:
• Experience in the real estate industry.
• Familiarity with accounts receivable processes and vendor management.

• Compensation: $20-$25 per hour, commensurate with experience and qualifications.

We are committed to fostering a collaborative, innovative, and supportive work environment where your ideas and contributions matter. You’ll have the opportunity to make a real impact while working alongside a team of professionals who value excellence and camaraderie.

If you’re ready to bring your organizational talents to a growing organization and thrive in a role where no two days are the same, we’d love to have you on board!