What are the responsibilities and job description for the Move In Coordinator position at Monarch Communities?
Company Description
Company Culture and Values: At Brandywine by Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
Job Description
The Move-In Coordinator is the liaison to new Residents/families moving into our community, delivering and ensuring the success of our ambassador program. This person works closely with our Director of Sales and Community Relations Executive Director, and all department heads to ensure a seamless, successful transition and warm welcome into our community. The Move-In Coordinator will also assist with calls, tours, event planning & execution, and other tasks as assigned.
- Schedules appointments and tours with potential residents upon request.
- Coordinates residents' move-in, move-out, and in-house transfers.
- Maintains accurate daily census.
- Maintains accurate, organized residents' pre-admission, move-in, and discharge documentation.
- Maintains accurate, organized documentation of apartment inspections and related work orders.
- Actively networks under the direction of the Director of Community Relations to ensure the Community is represented as an attractive long-term care option in the local community.
- Ensures that quality resident services are coordinated and delivered in accordance with Brandywine standards, policies, and procedures.
- Supports the social, emotional, and physical environment conducive to the best interests of all residents.
- Facilitates new residents integration as members of the Community.
- Assists residents individually and in small groups with transitioning to the Community.
Qualifications
Physical Abilities
- While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
- An individual in this position will be required to lift or carry weight in up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics.
Additional Information
Benefits:
- Medical Coverage
- Health Advocacy
- Dental Coverage
- Vision Coverage
- Ancillary Benefits (Life/AD&D, Short Term Disability and Long Term Disability)
- Voluntary Life
- Flexible Spending Account
- 401(k) Retirement and Matching
- Employee Assistance Program
- Supportive Leadership
- Referral Bonuses
- And More!
