Make a Difference in Someone’s Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:

The EHR Application Architect must have a bachelor's degree or equivalent professional experience.

Preferred Qualifications:

• Experience with Behavioral Healthcare EHR system(s)

• Technical understanding of relational database systems – ability to construct basic SQL queries

• Technical understanding of basic integration concepts, data file formats, file transfer protocols, healthcare-specific interoperability protocols (HL7, FIHR, etc).

• Basic understanding of Cloud Computing environments and the role API’s play in system integration efforts.

• Ability to bridge technical/non-technical communication gaps

• Excellent communication, facilitation and collaboration skills

• Knowledge or background in process improvement/optimization efforts.

• Understanding application and network security principles

This Opportunity:

The EHR Application Architect is responsible for configuring, operating, managing changes, and administering Monarch's Electronic Health Record (EHR) systems. As a key member of the IT Team, partners with team members and enterprise stakeholders to develop product strategies and plans that enhance functionality, integrate systems and data, and improve analytical reporting capabilities. This role demands a comprehensive understanding of electronic health records and involves designing, developing, and ensuring the supportability of the integrated systems. The Architect analyzes processes and systems to identify how they impact the organization’s strategic initiatives and patient experience, ensuring the seamless integration of the platforms.

What You'll Do:

• Key responsibilities include direct involvement with the development, implementation, training and support of electronic health record (EHR) systems.

• Understands and documents operational workflows and requirements. Understands the role the EHR plays in those workflows and facilitates and coordinates software configuration changes to adapt to changing workflows and/or requirements.

• Displays good judgment in dealing with creative ideas and judging their potential success. Facilitates brainstorming and manages the creative process of others.

• Provides guidance on EHR best practices.

• Provides expert guidance to EHR teams on system optimization, change management, standardized processes and workflows.

• Planning and oversight of system integration maintenance and development.

• Serves as an expert resource and subject matter expert for all areas of EHR systems.

• Demonstrates good decision-making abilities (including analysis, experience and judgment) and provides solutions with long term and generally favorable outcomes. Is often sought out by colleagues for advice.

• Excellent at analysis of problems. Probes sources for answers and finds effective solutions to complex issues.

• Maintain a clear understanding of customer needs and how they align or conflict with business goals and technical constraints.

• Ensures compliance with regulatory standards as they apply to EHR systems and operations.

• Provides mentoring and training to other members of the team in system analysis & design, specification development and documentation, and end user training content and materials.

• Remains abreast of trends and developments in HIT.

• Outline and execute product release plans ensuring timeliness of deliverables and regular communication of status to stakeholders.

• Assists in the development and maintenance of long-term strategic applications planning for EHRs to achieve strategic outcomes.

• Partner with appropriate resources to maintain trainings as required and requested

• Demonstrate knowledge of emergency procedures and assist in crisis situations

• Demonstrate knowledge of and comply with all agency policies and procedures

• Complete all other relevant responsibilities assigned by the supervisor

• Driving and travel may be required

Education We're Looking For:

Bachelors: Information Technology, High School Diploma (Required)

Certifications We're Looking For:

Experience We're Looking For:

Direct experience and broad knowledge of 1 or more EHR systems with a working understanding of operational workflows, clinical requirements, financial processes (revenue cycle), system integration and regulatory requirements., Health Information Technology Experience

Schedule:

Monday-Friday (8:00am-5:00pm)

Target Weekly Hours:

40

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.

Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.

This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.