What are the responsibilities and job description for the Dual Sales Manager position at Monarch Group Hotels?
Hotel Dual Sales Manager
As a Dual sales manager you are responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the hotel. Also develops strategic action plans for hotels to drive measurable, incremental sales revenue.
Identify areas of opportunity in performance and recommend tools and sales training to optimize performance of sales team. Additionally work with individual hotel teams to identify skill development areas and properly deploy sales and marketing resources.
DUAL SALES MANAGER DUTIES AND RESPONSIBILITIES
- Responsible for Corporate and Travel Agent Room Sales for the hotel.
- Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
- Update action plans and financial objectives quarterly.
- Identify new markets and business opportunities and increase sales.
- Represent Hotels in various events and exhibition.
- Implements all sales action plans related to my market areas as outlined in the marketing plan.
- Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
- Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
- Provide the highest quality of service to the customer at all times.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
- Able to support hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Work closely with Revenue Managers to ensure proposed rate negotiations meet the financial needs of the hotels.
- Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
- Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
- Assess additional training needs based on data gathered and interaction with sales team from property visits.
- Attending all department and hotel meetings as necessary.
- Targeting key accounts potential for the company.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Acquiring and developing new business accounts and preparing sales proposals for clients.
- Closely following up on all business leads within a 24 hour response time line to clients.
EDUCATION
- Associate's degree in business administration, marketing, hotel and restaurant management, or equivalent in related field preferred.
REQUIREMENTS
- A minimum four (3) years of experience in the hotel sales and marketing field required.
- As part of your responsibilities, you may use your personal car for Sales & Marketing purposes up to 25%.
Job Type: Full-time
Pay: $43,800.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Management/Sales: 3 years (Required)
Work Location: Hybrid remote in Corpus Christi, TX 78418
Salary : $43,800 - $55,000