Branch Administrator

JENSEN LANDSCAPE

Monarch Landscape Companies is a family of successful landscape brands in eight states across the United States. We are a values-based learning organization committed to being the best place to work as a landscape professional. At Monarch Landscape Companies, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy!

JOB SUMMARY:

Responsible for the accurate and timely execution of administrative functions, in support of Branch operations in conjunction with Regional office needs.

MINIMUM QUALIFICATIONS:

Education

• High School diploma or equivalent
• BA in Business Administration, Human Resource Management or similar field preferred

Experience

• 2-4 years related work experience

License or Certification

• Valid Driver’s License
• PHR a plus

Specialized Skills

• Strong internal and external customer service
• Ability to demonstrate a positive professional demeanor and contribute to a culture of excellence
• Effective oral and written communication
• Ability to speak effectively before employees individually or in a group setting
• Proven track record of very high attention to detail and organization
• Proven ability to work within time constraints with limited supervision
• Ability to prioritize workload and change direction quickly depending on deadlines
• Ability to adjust to changing priorities and handle multiple tasks simultaneously, with attention to detail
• Basic to intermediate understanding of the Microsoft Office Suite, CRM and ERP systems
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Bi-lingual English/Spanish preferred, including ability to read, interpret and translate documents and make verbal presentations
• Ability to read, write and comprehend English

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Constantly required to talk, hear, see, sit, stand and walk
• Must be able to see at close vision, distant vision, peripherally, have depth perception and have the ability to adjust focus
• Frequent use of hands to manipulate, handle or feel objects, tools or controls
• Occasionally required to lift and/or move up to 25 pounds

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Constantly required to use computer-based systems
• Frequently sits for long periods of time in an office environment

ESSENTIAL DUTIES

1. Promptly and professionally answer client customer service line
2. Provide general clerical duties, including typing, faxing, scanning, answering phones, greeting visitors and filing
3. Handles all scheduling associated with office machine maintenance
4. Determine nature of client requests, enter into ERP, assign to appropriate department/manager, and track to completion
5. Regular and timely follow up on client requests with operations
6. Basic proposal creation
7. Create and send seasonal proposals to clients
8. Accurately prepare bids for common, straightforward landscape value added services
9. Analyze reports and job data for discrepancies or issues and share findings with Admin Analyst
10. Process and review accepted work orders for accuracy of billing and description information into ERP and accounting system
11. Timely and accurate processing of non-recurring accounts receivable invoicing as needed
12. Assist in organization of company functions and meetings including facility allocation and catering
13. Provide general clerical duties, including typing, faxing, scanning, answering phones, greeting visitors and filing as needed
14. Assign system general Purchase Orders upon request as needed
15. Reconcile vendor invoices against open PO report as needed
16. Regularly maintain and update the procedural manual as it relates to this position
17. Manage client portal activity for in and out of contract services

Office Administration

• Monitor the inventory of, and requests for all office supplies and completes online ordering
• Responsible for complying with and meeting all company driven deadlines
• Maintain and protect sensitive company data by adhering to internal security controls

Fiscal Responsibilities

• Assign system generated Purchase Orders (PO) upon request
• Reconcile vendor invoices against open PO report
• Analyze reports and job data for discrepancies or issues and share findings with Office Manager/Controller
• Process and review accepted work orders for accuracy of billing and description information into computer-based systems
• Assist Account Managers with input of month end final numbers for accurate QTD and YTD rollup
• Timely and accurate processing of non-recurring accounts receivable invoicing

Contract Administration

• Assist Business Development with contract proposals, RFP’s and customizing appropriate sales & marketing materials. Consult with Marketing/Customer Service as needed
• Responsible for the setup and/or removal of all maintenance accounts in the various computer-based systems related to region operations
• Responsible for generating renewals and revisions of active maintenance contracts
• When assigned, handle portal activity for key clients and chain accounts
• Maintain subcontractor list for contract and insurance compliance

Human Resource Responsibilities

• Reconcile employee timecards and enter data into computer-based system
• Have a working knowledge of the company Employee Handbook and be able to answer general questions from employees
• Assist in on-boarding, orientation and off-boarding of Branch employees
• Assist with annual healthcare open enrollment
• Create and maintain accurate healthcare enrollment packets for new hires and other qualified individuals
• Maintain Applicant Tracking System (ATS) with open and closed job postings
• Review and process employee status change paperwork to ensure complete, accurate, and compliant information
• Ensure accuracy of I-9 documents and active and inactive records are kept in compliance of federal regulations
• All other duties as assigned.

Total Rewards

At Monarch, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of our Total Rewards package include competitive base pay and variable compensation opportunities.

Monarch also provides eligible employees with an array of additional benefits, including:

• The opportunity to enroll in a variety of healthcare benefit programs, including medical, dental, and vision plan options; flexible spending accounts; retirement savings plans; term life/ad&d; and a number of supplemental insurances
• Company Provided Life/AD&D
• Employee Assistance Program
• 7 Paid Holidays
• 3 Days Paid Bereavement
• 5 Days Paid Jury Duty
• Employee Equity Program
• Paid Time Off Starting at 2 weeks per year
• Sick Pay in accordance with applicable state or local ordinance
• On-Demand Pay Through A Partnership with DailyPay
• Referral Bonuses Programs
• Gym Membership and Mobile Carrier Discounts
• Education Assistance
• Best-in-Class Learning Management System
• Career Advancement Opportunities

The specific programs and options available to any given employee may vary depending on eligibility factors such as position, tenure, geographic location, and the applicability of collective bargaining agreements.

Please note that the salary information shown below is provided in compliance with state specific laws. Salaries are based upon candidate experience and qualifications, as well as market and business considerations, and therefore may be different in other locations or operating divisions.

Pay: $23.00 - $25.00

Jensen Landscape Services is an EEO and E-Verify participating employer.

Jensen Landscape Services is an On Demand Daily Pay employer

Salary : $23 - $25