What are the responsibilities and job description for the Food Runner position at Monarch?
*Immediate Hire! This is a top-paying position within the front-of-house team**
Maple Hospitality Group Team Principles
Generous on All Levels
We greet with gifts, expedite surprises, and deliver what guests don’t know they need from the moment they arrive. Generosity is at our core, and we ensure that the value received will far exceed expectations.
We Make Moments
We don’t miss an opportunity to make a memory worth returning for–whether it's a birthday, anniversary, promotion or simply finding the perfect excuse to grab a drink and go big, we’re going to take you over the top with the unexpected around every corner.
Made with Love
Every element of our restaurants has been painstakingly crafted from top to bottom with love. Our dishes tell stories, and our team is passionately obsessed with creating a custom experience prepared specifically for you.
We are Singular
We turn the traditional notion of fine dining on its ear. Our experience can be imitated, but never duplicated. We pride ourselves on being playful, but with seamless service, impeccable design and flawless food to create a sincere brand of hospitality that is uniquely ours, and second to none.
Evolving with Intention
We’re ready to make our mark in a major way, but with the most deliberate of intentions. Like the dishes making their way out of our kitchen to your table, our recipe for success is created by carefully preparing every detail for each project we take on, from conception to completion.
What You Will Do
- Exhibit an excellent service attitude and be willing to go out of your way to accommodate guests
- Maintain extensive knowledge of the menu to be able to properly describe food items to guests
- Be flexible and adjust to the changing needs of the restaurant and its guests
- Be able to lift heavy trays and navigate safely throughout the dining room
- Maintain a level of professionalism
- Be considerate and willing to help out fellow teammates
- Work efficiently under pressure and maintain composure during busy hours
- Apply critical thinking to handle difficult guest situations with the best possible solution
- Work calculated, clean, organized and professionally
- Maintain a flawless presence pertaining to Monarch uniform and hygiene standards
- Communicate and report on guests experiences both negative and positive
- Ability to multitask and perform several tasks at once
- Be a team player and communicate with and support the team
Who We Are Looking For
- Must hold a Safe Food Handler Certificates
- A professional, friendly personality with excellent interpersonal communication skills
- Be able to lift 50 lbs
- Extensive knowledge of food
- Possesses and exhibits the drive to provide exceptional service
- Flexible hours are required (ability to work days, nights, weekends, and holidays)
- Exudes confidence and takes pride in their personal style and appearance
- Must possess a sense of urgency while maintaining attention to detail
Maple Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and supporting an inclusive culture. Maple Hospitality Group does not discriminate on the basis of disability, gender, veteran status, or any other basis protected under federal, state, or local laws.
