Credit Counselor - Telework; Customer Service Call Center

Know You Made a Difference Today

MMI currently has an opening for a Credit Counselor. This position is full-time work from home, with rare office visits possible to our office in downtown Minneapolis.

Applicants must reside within a 2-hour proximity of Minneapolis.
 
 At Money Management International, it's more than just a job; it's an opportunity to make a difference. Feel good at the end of your workday!
 
 Who is MMI?

Money Management International (MMI) is a non-profit agency that helps create, restore, and maintain a life of financial wellness through empowered choices. MMI is changing the way financial challenges are solved. You can be a part of facilitating that change.

What will you do as a Credit Counselor?

At MMI, our Credit Counselors work with individuals and families experiencing financial hardship. After completing a full budget analysis, the Counselor makes suggestions to move them forward to financial success and independence.  Counseling sessions take place via the phone in our virtual call center as well as online via web chat.

A rare in office appointment may be requested for our downtown Minneapolis office.

Individuals with strong backgrounds in customer service and sales in a call center setting are encouraged to apply. Financial Services experience a plus! We provide full training including obtaining the certifications needed for the job.

Shift Requirements: Shift will be within the range of 7am to 7pm Central Time. Weekend availability is a plus.

Salary: $18.09/Hour; experience rating of up to $21 with specific related credit counseling experience.

The ideal candidate should possess the following:

• Able to use empathy working with people experiencing emotional distress
• Able to utilize motivational techniques to help clients move forward in the direction that is best for their circumstances
• Ability to work independently in a telework environment
• Technical skills needed to maintain your home office and utilize on-line tools to work efficiently in your role.

MMI is a qualified employer for the Federal Public Service Student Loan Forgiveness program. Ask us for details!

To apply and learn more about MMI, please visit our Careers site:

http://www.moneymanagement.org/About-Us/Careers.aspx

MMI is an Equal Opportunity Employer, and all candidates will receive consideration without regard to their disability or protected veteran status. Females/Minorities/Disabled/Vets.

U.S. residents only.
 
 MMI is a member of the National Foundation for Credit Counseling, the Better Business Bureau, and a member of the Council on Accreditation.