What are the responsibilities and job description for the Office Position position at Monhegan Boat Line?
About the Company
Monhegan Boat Line has provided year-round ferry service to Monhegan Island for nearly 100 years. We pride ourselves in offering friendly & knowledgeable service and working as a team to keep our guests’ wanting more.
Position Summary
In search of a detailed oriented, friendly, team and individual contributor to assist in managing all functions of the Front Office and help our operations and staffing needs run smoothly. We are looking for someone who is dedicated to delivery outstanding service to our guests’ and contributing to the success of not only our family feel like business but also to our employees/team.
Responsibilities
- Welcome passengers and provide information and tickets
- Assist with payments and any payment discrepancies
- Respond to guests’ questions, issues or complaints in a professional manner
- Manage online, in person or phone reservations
- Explain local attractions and amenities
- Any other duties assigned
Qualifications
- Proficient in Microsoft Office and Google Suite
- Strong computer and clerical skills
- Experience in customer service and administrative roles
- Excellent phone etiquette and organizational abilities
- Familiarity with QuickBooks and multi-line phone systems
- Proven ability in data entry, filing, and calendar management
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
Schedule:
- 8 hour shift
- Weekends as needed
Ability to Relocate:
- Port Clyde, ME 04855: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22