What are the responsibilities and job description for the Front of House Team Member position at Monica's Waterfront Bakery & Cafe?
Join Our Team and Make a Positive Difference!
Are you 20.5 years old or older and looking for something bigger than yourself? We invite you to inquire about a rewarding job opportunity with us, where you can make a positive impact on the community and grow personally and professionally.
About Us:
We are dedicated to making a positive difference in our community and are always on the lookout for individuals who share our values. We offer competitive pay, tips, meals, and a range of benefits including paid time off, optional healthcare through the Manette Clinic and tele-medicine, mental health care, and supplemental insurance.
About this position:
Training will be primarily full time with 8-hour shifts ranging within 6 am to 6 pm, Sundays off, and Mondays off, for now, though that may change in the future to a different day off during the week.
Why Join Us?
- Competitive Pay & Tips
- Meals & Snacks Provided
- Paid Time Off
- Healthcare options & Mental Health Support
- Flexible Scheduling**
- Professional & Personal Growth Opportunities
Our Values:
- Genuine Hospitality: We thrive on kindness, generosity, and exceeding expectations.
- Respect: Every role is crucial; we value diversity and open, honest communication.
- Excellence: We aim for excellence in every detail and support each other to achieve it.
- Education: Continuous learning and growth are central to our culture.
- Passion: Our passion drives us to deliver exceptional experiences and overcome challenges.
Job Expectations:
- Customer Delight: Consistently finding ways to delight our guests in unexpected ways.
- Flexibility: Be prepared to work various hours, including most Saturdays.
- Teamwork: Support your coworkers and contribute to a positive work environment.
- Professionalism: Maintain a neat, clean appearance and a professional attitude.
- Commitment to Excellence: Strive for excellence in all tasks and continuously seek improvement.
Your Duties: you will be trained on everything
- Greet and assist customers in a friendly and authentic manner
- Operate the Point of Sale (POS) system accurately
- Provide information about menu items and make recommendations
- Maintain cleanliness and organization throughout the cafe, both behind the counter and in the dining room
- Support entire team as needed
- Barista and other beverage creation
- Food handling: Making sandwiches and salads to order; heating other items as necessary; handing out pastries, cookies, etc
- Idea generating, problem solving and taking accountability for the customer experience
- Washing dishes and other cleaning chores
- Posting to our social media channels
Probationary Period:
Your initial two weeks will be an introduction, followed by a 60-day probationary period. During this time, both you and the company will evaluate each other to ensure a good fit. Successful completion of this period will lead to discussions on your progress and future goals.
Work Environment:
We operate a drug-free and smoke-free business and follow CDC recommended COVID-19 precautions during outbreaks in the community and infections within our 4 walls, including: PPE requirements, temperature screenings, and social distancing. We always have remote initial interviews, ongoing sanitizing procedures, and mandatory vaccinations for incoming staff.
What We Expect From You:
- Punctuality: Always be on time and adhere to break schedules.
- Sanitation & Safety: Follow proper sanitation and safety practices.
- Team Support: Help your coworkers and contribute to team success.
- Professional Development: Show a desire to learn and grow.
- Positive Attitude: Approach changes and challenges with enthusiasm.
If you are passionate about hospitality, dedicated to excellence, and eager to be part of a team that values growth and community, we encourage you to submit your resume for consideration. Join us in our mission to inspire and uplift our community!
Job Type: Full-time
Pay: $16.66 - $20.00 per hour
Benefits:
- Employee discount
- Food provided
- Paid sick time
- Paid time off
- Paid training
Shift:
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Application Question(s):
- Do you understand we require a copy of your valid COVID vaccination card?
- Please list 2-3 days/times you're available for a VIRTUAL interview.
- do you understand: The age requirement for this position is 20.5 years old or older.
License/Certification:
- Driver's License (and car) for errands/occasional deliveries (Required)
Work Location: In person
Salary : $17 - $20