Director, Program Management

At Maven, we create Visibly Better signage solutions that leave lasting impressions.

As industry-leading signage consultants, we specialize in the design and implementation of large-scale signage programs that transform spaces and elevate brand experiences. We tackle complex challenges with strategic thinking, design excellence, and an unwavering commitment to getting it right—because signage isn’t just a marker; it’s an opportunity to connect, guide, and inspire.

Fueled by curiosity, creativity, and a drive to make an impact, our team thrives in a culture of collaboration, continuous growth, and a commitment to improving the built environment.

It’s an exciting time at Maven as we expand our impact across industries and continue to set the standard for signage consulting. Join us and help shape spaces, brands, and experiences in meaningful ways.

Responsibilities

• Manage multiple complex signage projects from start to finish, including project setup, site surveys, design, technical documentation, vendor coordination, and close-out
• Lead cross-functional teams, ensuring alignment between design intent, technical specifications, and implementation execution
• Cultivate and maintain strong client relationships, serving as the primary point of contact for project updates, issue resolution, and future opportunities
• Provide leadership in the development of signage systems, including guidelines and recommendations, ensuring consistency with brand standards and project goals
• Oversee project budgeting, scheduling, and staffing to ensure projects are completed on time and within budget
• Work closely with technical designers and vendors to review prototypes, manufacturing methods, and installation processes
• Support new business development by assisting in proposal writing and identifying opportunities for organic growth
• Utilize SignChart® to manage all aspects of project progress, budget tracking, reporting, and client communication
• Collaborate with the finance and operations team on project tracking and invoicing
• Act as a mentor and coach to team members, helping them develop their skills, achieve their goals, and grow within the company
• Continuously seek ways to improve internal processes and team dynamics, fostering a collaborative and results-driven environment
  
  

Requirements

• Possess a minimum of 12 years of experience in program management within a design, architecture, construction management, or a related industry
• PMP certification is a plus
• Extensive knowledge of the signage industry, including materials, fabrication, lighting, finishes, and installation techniques
• Proficiency in Microsoft products such as Word, Excel, Teams, and Deltek Vantagepoint
• Knowledge of AutoCAD is a plus
• Excellent written and verbal communication skills, with experience in client presentations and proposal writing
• Ability to manage multiple projects simultaneously while maintaining attention to detail and ensuring quality control
• A proactive, hands-on approach to problem-solving and team leadership
• Ability to travel occasionally, with the expectation that travel will be less than 10%
  
  

Salary range: $100,000 - $120,000

• Final salary will be determined based on seniority, merit, geographic location, education, training and experience, and may vary from the amount listed above.
  
  

Our people take care of us, so we take care of our people. Enjoy:

• Ample paid time off to recharge and reset
• 401K: traditional and Roth options, plus employer match
• 100% employer-paid medical, dental and life insurance premiums for employees
• Optional vision, life, short-term and long-term disability coverage
• Paid maternity leave
  
  

If you don't meet all of the requirements for this role, but feel you have something unique to contribute to Maven, we'd love to hear from you. Please do apply and tell us more about you in your cover letter.