What are the responsibilities and job description for the Sales Operations Coordinator position at Monin, Inc?
About Us
We create with care, and we innovate with purpose. More than flavor producers, we are passionate professionals who aim to gather our people, partners, and customers with a shared spirit of confidence, respect, and entrepreneurship. We produce clean, authentic, and versatile beverage solutions that make every sip so much better, all with a determined pursuit of sustainably sourced, quality ingredients. Each bottle filled comes with a commitment to natural ingredients, extraordinary taste, high standards of service, and trade ingenuity. We are honored to be part of the drinks you craft, joining our creativity to make life more flavorful.
About the Opportunity
As the Sales Operations Coordinator at Monin, you will be responsible for performing administrative tasks to support the Monin sales team as well as assisting with providing outstanding service to Monin customers, distributors, and partners. Support to the sales team will include but not be limited to completing forms, answering inquiries, providing information, generating reports, maintaining an organized filing system, and scheduling meetings. The ideal candidate for this role can effectively manage their workload to accomplish all tasks completely, accurately, and on time. Exceptional and professional communication skills are required to interact with other departments and team members. Additionally, this candidate will be expected to gain a thorough understanding of Monin’s product portfolio and sales approach, helping to ensure operational activities run smoothly.
The Sales Operations Coordinator reports to the Sales Operations Manager.
What You’ll Do
- Efficiently respond to the sales team and customer inquiries and interact with various departments to fulfill and manage expectations successfully.
- Gain a thorough knowledge of Monin systems and platforms to provide proper information to the sales team, customers, and partners.
- Learn and retain a thorough knowledge of all existing and new products, services, and pricing.
- Assists in sales administrative duties related to Salesforce, RFPs, customer portals and various reporting tools.
- Supports sales team as well as customer service team members as needed.
- Observation skills: The ability to notice small details that others might miss.
- Upholds and inspires the adoption of company values.
- Other duties as assigned.
Your Secret Ingredients
- Passion for Quality— You take pride in the quality of everything you touch and everything you do.
- Pay Attention to The Details — You always want to get things right the first time.
- Keep the Customer at Center Point— You take pride in going the extra mile for your customers and putting them above all else.
- Listen to Understand — You give your undivided attention to better understand your customers’ needs.
- Find a Way — You are willing to do whatever it takes to accomplish the job.
- Look Ahead and Anticipate— You believe preventing issues is better than fixing them.
