Automotive Technician

Company Description

Company Info: 

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. 

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. 

Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. 

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.

Destination Monro -Your Career is Here!

Job Description

We are seeking a skilled and customer-focused Automotive Technician to join our team in Brockport, United States. As an Automotive Technician, you will be responsible for performing diagnostic services, routine maintenance, and repairs on various vehicles while delivering exceptional customer service.

• Conduct basic vehicle diagnostics to identify required repairs accurately
• Perform routine maintenance services and repairs according to manufacturer specifications and company standards
• Complete thorough courtesy inspections on every customer vehicle, identifying and documenting additional needed services
• Communicate effectively with customers about vehicle issues and proposed solutions
• Assist in inventory management, including stocking parts and tires
• Maintain a clean and organized work area, ensuring compliance with safety standards
• Operate and maintain shop equipment safely and efficiently
• Perform test drives following company policies and local traffic laws
• Stay current with automotive technology and complete required training modules
• Collaborate with team members to ensure efficient workflow and high-quality service

Qualifications

• High School Diploma or equivalent
• Valid driver's license with a satisfactory Motor Vehicle Report (MVR)
• Proven experience in automotive maintenance and repair
• Strong diagnostic skills and ability to identify root causes of vehicle issues
• Excellent customer service and communication skills
• Proficiency in using computerized diagnostic equipment
• Ability to read and interpret technical manuals and diagrams
• Physical ability to lift up to 50 lbs and work in various positions (standing, kneeling, bending, etc.)
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Detail-oriented with a focus on accuracy and efficiency
• Basic set of personal tools required (or willingness to participate in company's tool purchase program)
• ASE certification preferred
• State Inspection license preferred (where applicable)
• Commitment to ongoing professional development and staying updated with automotive technology

Additional Information

Work Environment & Physical Requirements:  

This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to: 

• Ability to work flexible hours, days, evenings, weekends, and holidays. 
• Must be able to see, hear, lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. 
• Frequent standing and walking for long periods of time. 
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. 

Benefits:  

• Performance based incentives  
• Paid vacation and holidays for Full-Time Teammates
• Reimbursement for ASE Certifications  
• Reimbursement for State Inspection Licenses, where applicable  
• 401k eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full time teammates  
• Employee Access Perks
• Career Advancement Opportunities

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.  

Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.  

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.