Patient Recruitment Coordinator (Bilingual)

📍 Monroe Biomedical Research | Charlotte, NC

Monroe Biomedical Research (MBR) is one of the leading clinical trial centers in the United States. Since 2015, we’ve conducted groundbreaking research in pulmonary, metabolic, cardiology, psychiatric, and infectious diseases, including vaccine studies. Our mission is to advance medical science while providing exceptional patient care.

🔗 Learn more: monroeresearch.com

MBR is a fast-growing company with a passionate and vibrant team. We offer career growth opportunities, a supportive work environment, and a chance to make a real impact in clinical research.

We’re seeking a Patient Recruitment Coordinator to play a vital role in our research studies by engaging potential participants and guiding them through the enrollment process. The ideal candidate is an excellent communicator with a strong customer service mindset.

✅ Participant Recruitment

• Contact and screen potential study participants via phone in an empathetic and professional manner.
  
  
• Maintain an up-to-date patient database and track recruitment progress.
  
  
• Educate patients about clinical trial opportunities and eligibility criteria.
  
  
• Schedule and coordinate patient screening visits.
  
  

✅ Screening & Enrollment

• Conduct initial assessments to determine study eligibility.
  
  
• Ensure all necessary pre-screening paperwork is completed accurately.
  
  
• Follow up with participants to confirm attendance and provide trial details.
  
  

✅ Collaboration & Communication

• Work closely with the clinical operations team to ensure seamless coordination between recruitment and study teams.
  
  
• Maintain and update sponsor patient portals as needed.
  
  

✅ Data Management

• Accurately document participant interactions and recruitment activities in the database.
  
  
• Ensure compliance with regulatory and ethical guidelines in patient recruitment.
  
  

✅ Patient Advocacy

• Clearly explain trial procedures and address participant concerns.
  
  
• Uphold ethical standards in patient recruitment, following FDA guidelines and Good Clinical Practice.
  
  

 ✔ ️ Experience in customer service, patient outreach, or a call-based role preferred.
✔  Strong organizational skills to track multiple patient interactions and follow-ups.
✔ ️ Bilingual (Spanish & English) highly preferred.
✔  Positive and results-driven attitude with a strong sense of accountability.
✔ ️ Knowledge of clinical trials or willingness to learn industry regulations.

💰 Competitive Salary
📈 Performance-Based Bonus
🔹 401(k) with Company Matching
🩺 Health, Dental & Vision Insurance (100% Company Paid)

🚀 Ready to make a difference in clinical research? Apply today!