What are the responsibilities and job description for the Field Service Technician position at MONROE ENVIRONMENTAL?
Duties include, but are not limited to:
· Onsite or in-house run off, servicing, repair and/or installation company products
· In-process inspections at subcontractor facilities
· Provides technical support to customers on operational or maintenance aspects of equipment
· Serves as a customer contact on technical and service-related issues
· Diagnoses and troubleshoot mechanical and electrical failures
· Determines most cost-effective repair / resolution
· Prepare service reports for internal and external customers
· Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support
EDUCATION/EXPERIENCE:
· Minimum 2-3 years’ experience preferred, but not required
· High school diploma/GED
· Ability to troubleshoot, test, repair and service technical equipment
· Ability to read mechanical blueprints and electrical schematics
· Ability to use typical hand and power tools
· Ability to travel up to 50%
· Be literate in English speaking and writing
· Average computer skills: MS Word, Excel, PowerPoint